Night Auditor

Are you someone who enjoys working independently has a strong eye for detail and thrives in a fast paced hospitality environment

We are seeking a dedicated Night Auditor to join our Front Office team. This unique role combines guest service financial reconciliation and overnight hotel operations making you an essential part of ensuring our hotel runs smoothly while the city sleeps.

As the overnight representative of the hotel you will deliver exceptional guest experiences maintain the accuracy of financial records and support the safe and efficient operation of the property throughout the night.

• Permanent full time position
• Working across a 7 night rotating roster
• Shift times: 11:00pm to 7:30am
• Located in the heart of Glenelg

About Stamford Hotels and Resorts

Stamford Hotels and Resorts a part of the Stamford Group manages the Groups portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 addition to the hotels the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts we understand that our people are our greatest asset.

We strive to retain develop and reward passionate and success-orientated professionals at all our pursuit for excellence we encourage entrepreneurial thinking challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency collaboration respect and integrity among our employees business partners and the larger community.

The Role:

Reporting to the Front Office leadership team the Night Auditor plays a critical role in balancing the days financial transactions while ensuring our guests receive exceptional service throughout the overnight period.

You will be responsible for completing the nightly audit process preparing financial reports assisting guests monitoring hotel safety and security and supporting other operational areas when required.

Core Responsibilities:

• Complete the nightly audit process ensuring all hotel revenue and transactions are accurately reconciled.
• Prepare and distribute daily financial and operational reports.
• Manage guest arrivals and departures during overnight hours.
• Deliver exceptional guest service and resolve guest enquiries professionally and efficiently.
• Monitor hotel safety security and emergency procedures throughout the shift.
• Maintain accurate records and documentation relating to overnight operations.
• Liaise with operational departments to ensure seamless hotel operations.
• Assist guests with luggage and transport requirements when required.
• Support Food and Beverage operations including room service delivery and guest requests.
• Respond to operational issues and make sound decisions in the absence of senior management.

About You:

To be successful in this role you will be a self motivated individual who enjoys working autonomously and takes pride in delivering exceptional service.

• Previous experience in Front Office Night Audit or Hospitality preferred.
• Experience with hotel management systems such as Opera Cloud and POS systems (preferred).
• Strong numerical skills and attention to detail.
• Excellent communication and interpersonal skills.
• The ability to work independently and manage competing priorities.
• A professional calm and solution-focused approach.
• High levels of integrity and discretion when handling confidential information.
• Responsible Service of Alcohol (RSA) certification or willingness to obtain.
• Flexibility to work overnight shifts weekends and public holidays as required.

Benefits & Perks

• Supplied meals during allocated rostered shifts
• Discount parking
• Dry cleaning
• Career growth opportunities

How to Apply

If you have the experience well give you the submit a cover letter and resume.

We thank you in advance for taking the time to apply for our exclusive role please note only shortlisted candidates will be contacted for an interview.

No recruitment agencies please.

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis covered under applicable law.

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