Night Audit
Job Summary
We are seeking an experienced and dedicated Night Audit (Part -Time) to join our night operations team. As the Night Audit you will ensure smooth and efficient hotel operations during the overnight shift delivering a seamless guest experience and ensuring the safety and security of our guests and team.
Job Description
Oversee the nightly operations of the hotel ensuring all departments function effectively
Manage guest relations and handle any complaints or issues that arise during the night shift
Conduct night audits ensuring financial transactions and reports are accurate
Ensure the safety and security of all hotel guests and staff by conducting regular property checks
Support the front office ensuring exceptional service and efficiency in check-ins check-outs and guest queries
Coordinate with other departments to ensure guests needs are met
Manage emergency situations including medical issues fire alarms or security concerns
Ensure compliance with hotel policies procedures and regulations
Qualifications :
Previous experience in a similar role
Strong leadership and team management skills
Exceptional problem-solving abilities and a proactive approach to guest service
Excellent communication and interpersonal skills
Knowledge of hotel management systems (e.g. Opera Cloud and basic accounting skills for night audits)
Flexibility to work night shifts including weekends and public holidays
A professional and approachable manner with the ability to stay calm under pressure
Current First Aid and Responsible Service of Alcohol (RSA) certifications are an advantage
Additional Information :
Why Work With Accor Glad You Asked!
ALL Heartist Membership Save on stays food and drink at 5500 Accor hotels worldwide
Friends & Family Discounts Share the perks with the people who matter most
Learn Your Way Access world-class training and career development programs
Global Career Opportunities With over 400 hotels in the Pacific and 110 countries worldwide where you go is up to you
Come As You Are Were all about inclusion individuality and creating a space where everyone belongs
This isnt just a job. Its your chance to be part of something bold welcoming and a little bit wild!
Remote Work :
No
Employment Type :
Part-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more