NDIS Support Coordinator Melbourne, VIC

MAIN DUTIES/RESPONSIBILITIES:

• Coordinate complex support and services which are developed and delivered within the funding plan
  

• Develop and implement positive behaviour support plans
  

• Provide Specialist Support Coordination Support Coordination and Support Connection
  

• Ensure service and support is delivered according to the standards and relevant policies and procedures plan and delivered according to the wishes of the individual and their families
  

• Maintain effective relationship and communication with internal and external stakeholders
  

• Maintain accurate documentation preparing reports on individual outcomes and progress
  

• Build and maintain effective working relationships with individuals families carers and the community
  

• Consult with family members professionals and other supports to ensure that support is ongoing and participants needs are identified and met
  

• Establish and maintain a current accurate confidential client reporting system
  

• Facilitate and support the development maintenance and review plans as necessary
  

• Develop and maintain accurate information about individuals i.e.) All About Me / Support Plans
  

• Develop responses to client issues in a timely manner
  

• Providing on-the-job guidance and mentoring especially in the implementation of behaviour support plans and managing challenging behaviours
  

• Provide a communication for participants and families and ensure that all relevant information is recorded and communicated
  

• Ensure reports and other required documentation are completed in accordance with Western Care Services requirements.
  

• Refer any concerns to the Operations Manager and assist in resolving
  

Qualifications: Recognised qualification in Social Work and/or Developmental Education

Experience/Skills:

• Membership with Australia Association of Social Workers (or willingness to obtain upon commencement)
  

• Experience and/or knowledge of providing support to people with disability
  

• Demonstrated ability to think innovatively and work flexibly to achieve goals
  

• Ability to develop implement and manage plans and programs for individuals and groups
  

• Ability to self-manage work in a team environment
  

• Demonstrated strong problem solving and implementation skills
  

• Excellent communication and interpersonal skills with the ability to relate well to all people
  

PERFORMANCE GOALS:

• Maintain a positive representation of WCS
  

• Compliance with the NDIS Safeguarding Commission
  

• Adherence to NDIS Conflict of Interest Rules.