National Claims Performance Advisor
Job Summary
- Progress with purpose at one of Australias largest health care providers
- Get ahead with salary packaging benefits and professional development in a supportive team environment
- Join a high-performing outcome driven team in this senior advisory role
- Permanent full time opportunity
- Flexible location across Sydney; Melbourne; Canberra; Adelaide
The Workers Compensation Performance Advisor role is responsible for coaching and mentoring Return-to-Work & Injury Management Specialists (RTW&IMS) on claim strategy early intervention and sustainable return to work outcomes while also conducting detailed performance analysis of claims to drive improved financial compliance and recovery outcomes.
This is a full-time role with hybrid work options. The role may be based in Sydney Melbourne Canberra or Adelaide.
- Using data to drive recommendations to improve portfolio performance.
- Benchmarking claim performance against industry and internal standards.
- Analysis of claim duration cost drivers return to work rates and common law exposure.
- Ability to identify the causes of delayed injured worker recovery and claim escalations for improved performance.
- Working closely with insurers and other external partners to ensure continuous performance improvement.
- Proven experience with complex workers compensation Workers Compensation and Injury Management.
- Strong knowledge of Workers Compensation legislation and compliance obligations.
- Demonstrated experience in coaching and development of peers and stakeholders.
- Advanced analytical capability in interpreting claims data and financial trends.
- Strong stakeholder engagement skills across clinical operational and executive teams.
- Tertiary qualification in Health Safety Human Resources Allied Health or related discipline (desirable).
- NFP salary packaging benefits discounted health insurance and gym memberships
- Paid parental leave
- Training development pathways and career opportunities
- Flexible hours that make sense for you
- As part of the application process you will be required to complete pre-employment checks which may include but is not limited to reference checks work rights criminal history check NDIS/WWCC/WWVP checks and a health evaluation to ensure suitability for the role
Required Experience:
Unclear Seniority
About Company
More than 130 years of high-quality, compassionate care. Providing hospital care, home and virtual care services, retirement living and residential aged care homes across five states and two territories.