National Account Manager Retail
Job Summary
Job Description:
Mars is a family-owned business that has been making products for people and their pets for more than 100 years. Were behind some of the best loved brands in the world including MARS SNICKERS EXTRA ECLIPSE PEDIGREE WHISKAS DOLMIO BENS ORIGINAL MASTERFOODS and ROYAL CANIN ORIJEN ACANA we are dedicated to making a positive impact on people and the planet. Join us in building a sustainable future where people communities and the planet can truly thrive!
About the role:
As Australian shoppers increasingly prioritise value the retail landscape is evolving rapidly. To capture this growth we areseekinga passionate commercially astute and agileNational Account Manager ValueRetailto join our sales team.
Reporting to the Corporate Grocery Director Pet Nutritionyou will hold end-to-end accountability for managing and growing key accounts within ourValue & Distributor channel(including Kmart specialised Distributors and SLOB clearance streams). Youwontjust manage existing businessyou will also be a pioneeridentifying shaping andestablishingrelationships with the next wave of emerging retail channels.
Directly supporting Mars Petcares long-term growth you will ensure our trusted brands arehighly accessibleto more pet parents across Australia whenever and wherever they shop.
Whatyoulldo:
Strategic Account Management & Growth
Lead Mutual Success:Establish negotiate and lead Joint Business Plans (JBPs) with key customers to unlock long-term profitable and mutual growth for Mars the customer and the category.
Build Powerful Networks:Cultivate andmaintaindeep collaborative partnerships across all tiers of your customers organisations finding creative ways to activate campaigns and share valuable data.
Commercial Terms Mastery:Lead the negotiation and renegotiation of customer trading terms.
Financial & Operational Excellence
Deliver the P&L:Take full ownership of your customer portfolios financial targets (GSV TI NSV) by proactively managing pricing promotion structures and trade spend.
Drive S&OP Accuracy:Own the demand planning and forecasting cycle for the Value channel within our Sales & Operations Planning (S&OP) process ensuring robust alignment with supply lead times.
Maintain High Discipline:Deliver exceptional financial governance by managing claims accruals and deductions efficiently and transparently.
Category & In-Store Execution
Range Optimisation:Lead the end-to-end range review process in close collaboration with category and activation teams to grow Mars Petcares range representation shelf space and overall share.
Perfect Store Execution:Drive absolute market presence by executing the Perfect Store framework (Availability Visibility Affordability).
Data-Led Decisions:Continuously evaluate promotional performance and investment ROI utilising syndicated market data platforms to optimise promotional plans.
Whatyoullbring:
Yourea creative self-motivated sales professional who is comfortable navigating ambiguity and loves tailoring strategies to a diverse fast-moving customer base. You have the organisational agility to secure internal alignment for mutual initiatives and you enjoy building deep cross-functional relationships.
To be successful in this role you will bring:
Experience:35 years of Account Management or Sales experience within the FMCG/CPG industry.
Channel Savvy:Direct experience managing complex customer relationships. Proven experience working within the discount value or emerging retail channels is highly desirable.
Commercial Acumen:Strong financial savvy with direct experience managing trade spend promotional budgets and customer P&Ls.
Analytical Skills:A solid understanding of category planning principles with the ability to turn syndicated and customer scan data into a compelling sales narrative.
Collaborative Mindset:A fluid autonomous working style coupled with a desire to contribute positively to our team culture share insights globally and mentor peers.
Whyyoulllove working for Mars:
Purpose:Help craft beloved brands with a legacy of over 100 years of local manufacturing making products that people and pets will love all while helping to build a more sustainable future.
People:A culture that values your contributions fosters leadership and recognises the impact you make. Your work truly matters here.
Development:Shape your career with personalised development and real opportunities to grow from day one.
Wellbeing:Enjoy a team and business environment that is invested in helping you manage and grow your energy for work and life.
Mars is an equal opportunityemployerand qualified applicants will receive consideration for employment without regard to racecolour religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law. If you needassistanceor an accommodation during the application process because of a disability it is available upon request. The company is pleased to provide suchassistance and no applicant will be penalizedas a result ofsuch a request.
Required Experience:
IC
About Company
Mars proudly makes the treats, nutritious meals, and many of your favorite products. Learn why we’re ready to become a part of your family.