Mentor – Parent Pathways – Preston Heidelberg

For over 46 years The Sarina Russo Group has been dedicated to empowering people and communities through innovative education and employment solutions. We inspire personal growth and career success by providing tailored support fostering inclusive and diverse opportunities and championing lifelong learning. Our commitment is to create pathways that lead to meaningful employment enhance workforce skills and drive positive change in the communities we serve.

About Parent Pathways

Parent Pathways is a voluntary government program supporting parents and carers with children under six to build confidence reduce barriers and take steps toward education and/or employment at a pace that works for them.

The Role Parent/Carer Mentor

Were seeking a compassionate and communityminded Parent Mentor to join our team on apart timebasis Monday to Friday 9am to 3.00pm. This role is as much about being out in the community as it is about casework. Youll build trust with families and local services create referral pathways and connect with parents in places they already feel comfortable like playgroups community centres and local events.

Key Responsibilities

• Participant Support and Mentoring
• Provide individualised mentoring to parents/carers offering practical support and guidance aligned to their goals.
• Assist parents/carers to identify and overcome barriers and build skills toward their education and/or employment goals.
• Facilitate workshops and group sessions on topics relevant to parents and carers.
• Develop and implement engaging educational materials and resources.
• Foster a safe supportive and inclusive environment where participants can share experiences and learn from one another.

Community Engagement & Partnerships

• Build visible consistent relationships with local community organisations services and referral partners to strengthen pathways for parents and carers.
• Represent Parent Pathways in the community by attending local events playgroups and community hubs to connect with families in natural welcoming settings.
• Collaborate with community partners and service providers to enhance program offerings and link parents to supports beyond employment (where appropriate).
• Promote the benefits of Parent Pathways to stakeholders and community networks helping parents feel informed safe and empowered to opt in.

Quality Compliance & Continuous Improvement

• Maintain accurate documentation and case notes to support high standards of compliance and service quality.
• Monitor and evaluate engagement and program effectiveness and contribute feedback for continuous improvement.

The Person

• Lived experience in parenting or family support with relevant professional experience (employment services highly regarded).
• Strong interpersonal and communication skills with the ability to connect with diverse families and communities.
• Empathy patience and a genuine desire to help others.
• Confidence working independently and as part of a team.
• Familiarity with community resources and support systems (highly regarded).
• Ability to work toward KPI targets while maintaining high standards of participant experience.
• Understanding and respect for diverse backgrounds and perspectives promoting inclusion and cultural safety.
• Strong attention to detail in documentation and case management to ensure accuracy and compliance.
• Proficient with technology and systems.

Qualifications / Checks

• Completed or working towards a Certificate III or above in a related course in Society and Culture Health or Education;or
• Tertiary qualifications in education training social services counselling case management psychology community services careers guidance.
• Current Working with Children Checkor willingness to obtain.

On Offer:

• Succession planning for a real career
• Ongoing training and development
• 5 weeks annual leave (qualifying period applies)
• Ability to work within an organisation that fosters entrepreneurial thinkers

At Sarina Russo Job Access we are committed to an inclusive workplace that embraces and promotes diversity. We value respect and seek to leverage the unique contributions of people with diverse backgrounds experiences and perspectives. We also offer flexible working arrangements to ensure our workforce is representative of the communities that we serve. If you need an adjustment to participate in the recruitment process please contact our team To apply for this role please go to our websitehttps:// will be required to complete a police check should you be successful in being appointed to our organisation. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand. Only shortlisted applicants will be contacted.