Mentor, Parent Pathways
Logan Central - Australia
Job Summary
Mentor Parent Pathways
Indigenous Job Match is proud to advertise this opportunity on behalf of Enterprise & Training Company (ETC).
They are seeking a compassionate and capable Mentor to provide personalised support to parents and carers as they work towards their education training and employment goals.
This is a relationship-focused role for someone who can listen build trust and recognise the strengths aspirations and individual circumstances of each participant. You will help people navigate available services develop practical action plans and take meaningful steps towards their goals.
About the role
As a Mentor in the Parent Pathways program you will:
Build respectful and trusting relationships with parents and carers from diverse backgrounds.
Connect participants with relevant services and resources including childcare housing financial assistance and education.
Support participants with employment searches resumes and interview preparation.
Help participants understand and meet relevant Centrelink requirements and obligations.
Develop tailored action plans that reflect each participants circumstances strengths and aspirations.
Provide ongoing encouragement and practical support as participants work through their action plans.
Facilitate workshops and group sessions that build knowledge connection and a sense of community.
Maintain accurate and up-to-date records of appointments and participant communication.
Work within Parent Pathways guidelines contractual requirements and organisational frameworks.
Contribute to the programs ongoing improvement outcomes and performance goals.
What they are looking for
You will bring:
Demonstrated experience in mentoring coaching or support services particularly with parents carers or students.
A Certificate III or higher in Community Services or a related field.
Strong verbal and written communication skills.
The ability to build genuine rapport and trust with people from different cultural backgrounds and life experiences.
Cultural awareness sensitivity and a respectful person-centred approach.
Knowledge of community services and resources available to parents and carers.
The ability to interpret guidelines and work confidently within established frameworks.
Good computer skills including experience using Microsoft Office and relevant government systems.
A commitment to supporting positive education training and employment outcomes.
A recent clear National Police Check.
A current Queensland Blue Card.
Why work with ETC
They offer a positive and supportive workplace where employees are encouraged to develop their capabilities and do their best work. Benefits include:
Above-award and competitive remuneration.
Salary packaging to increase take-home pay.
Flexible working arrangements where suitable for the role and operational requirements.
A monthly accrued day off.
A paid day off for your birthday after probation.
Blood donor and community services leave.
Eight weeks of paid parental leave for primary carers and three weeks for secondary carers.
An additional week of paid leave after five years of service.
Staff reward and recognition initiatives including paid days off.
Health and wellbeing initiatives including discounted private health insurance and a free annual flu vaccination.
Discounted accommodation and travel offers.
Career progression and leadership development opportunities.
Opportunities to complete accredited qualifications and leadership programs.
Free access to an Employee Assistance Program for you and your family.
ETC has expressed a commitment to creating a culturally safe and inclusive workplace. They actively support reconciliation and have advised that they maintain an active Reconciliation Action Plan.
Aboriginal and Torres Strait Islander peoples are warmly encouraged to consider this opportunity.
How to apply
Applications must be submitted through ETCs recruitment portal.
Applications close 30 July 2026.
Endorsed by Indigenous Job Match
Required Skills:
Strong verbal and written communication skills. The ability to build genuine rapport and trust with people from different cultural backgrounds and life experiences. Cultural awareness sensitivity and a respectful person-centred approach. Knowledge of community services and resources available to parents and carers. The ability to interpret guidelines and work confidently within established frameworks. Good computer skills including experience using Microsoft Office and relevant government systems. A commitment to supporting positive education training and employment outcomes. A recent clear National Police Check. A current Queensland Blue Card.
Required Education:
A Certificate III or higher in Community Services or a related field.