Meetings & Events Supervisor

We are seeking a detail-oriented and hands-on Meetings & Events Supervisor to join our team at Mercure Brisbane Spring Hill. Following the recent refurbishment of our event spaces this is an exciting opportunity to help bring our new venues to this role you will oversee the on-the-ground execution of corporate meetings conferences and events working closely with our banquets kitchen and front office teams to ensure every function runs smoothly from setup through to pack-down. The ideal candidate will bring strong organisational skills a calm head under pressure and a genuine passion for delivering exceptional guest experiences.

• Oversee the setup execution and pack-down of meetings conferences and events across our newly refurbished event spaces
• Liaise directly with clients and event organisers on-site to confirm requirements run sheets and any last-minute changes
• Review and action Banquet Event Orders (BEOs) and function sheets to ensure accurate on-time delivery
• Coordinate with internal departments - kitchen banquets housekeeping AV/IT and front office - to ensure all event requirements are met
• Supervise and lead event and banquet staff during functions maintaining high standards of service and presentation
• Ensure function rooms furniture and AV/technical equipment are correctly set up and tested ahead of each event
• Conduct pre-event briefings and post-event debriefs with staff to drive continuous improvement
• Monitor event flow throughout functions and proactively resolve issues to maintain guest satisfaction
• Manage on-the-day staffing and consumables to ensure cost-effective delivery
• Maintain accurate records of event details staffing rosters and equipment/stock usage
• Assist in training coaching and mentoring event staff and casuals

Qualifications :

• 2-3 years of experience in event operations banquets conference & events or hotel food & beverage supervision
• Experience leading or supervising a team in a fast-paced hospitality or events environment
• Proficiency with Microsoft Office Suite (Word Excel PowerPoint)
• Strong organisational and time management skills with the ability to manage multiple events and priorities simultaneously
• Excellent written and verbal communication skills with a professional and confident manner when liaising with clients and colleagues
• Solid understanding of event logistics room setups and F&B service standards
• Cost-conscious approach to staffing stock and resource use during events
• Strong interpersonal skills with the ability to work effectively across departments and with diverse stakeholders
• High attention to detail and a commitment to consistently high service standards
• Strong problem-solving skills and the flexibility to adapt quickly to changing event requirements on the day
• RSA (Responsible Service of Alcohol) certification or willingness to obtain
• Preferred: Knowledge of AV/technical equipment setup and troubleshooting

Additional Information :

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities. With 5400 Hotels across 110 countries the opportunities are endless! 

• Learn your Way - Access to our Accor Academy so you can learn while you earn! 
• Work Your Way - Flexibility to ensure a work life balance! 
• Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation worldwide 
• Accors refer-a-friend bonus 
• Accors Parental Leave Scheme 
• Access to our Employee Assistance Program 

#workyourwaytoleadership #accorcareers #accorlivelimitless #accorhotels #itsgoodtobeus #benefitsyourway 

Remote Work :

No

Employment Type :

Full-time