Medical Receptionist

Start your new chapter today at CQR!

Are you an energetic and compassionateMedical Receptionistready to make a real difference in the lives of patients

Join a high-performing team known for its warmth expertise and exceptional care - and enjoy a workplace that truly recognises and rewards your contribution.

About Us

Central Queensland Radiology (CQR)is part of theIntegral Diagnostics (IDX Group)- one of Australia and New Zealands leading providers of quality diagnostic imaging.

With eight fully accredited practices acrossGladstone Rockhampton Yeppoon and Emerald we deliver world-class services with a strong regional heart. We also collaborate closely with ourSunshine Coast Radiologycolleagues providing services across both private clinics and hospitals.

About the Role

Were looking for a friendly and motivatedCasual Medical Receptionistto join our welcoming front desk teams atGladstone Hospital and our private clinic at Dawson Road.

As the first point of contact youll play a vital role in supporting patients accessing a full range of imaging services - fromX-ray Ultrasound CT to MRI and Interventional Procedures

Enjoy the flexibility of a casual position with varied Monday to Friday shifts between 6:30am and 6:00pm with no weekends making it easier to maintain a great work-life balance.

A Day in the Life

• Greeting patients and creating a welcoming first impression
• Managing bookings billing and payments (Medicare health funds EFTPOS)
• Working closely with Medical/Surgical wards and our technical team
• Inpatient procedure and CT Injection bookings
• Coordinating with referrers and doctors for appointments and results
• Attending staff meetings and ongoing training sessions
• Maintaining compliance with workplace health & safety and company policies

About You

Youll thrive in this role if you have:

• Previous experience in healthcare reception (Medical Imaging Dental Allied Health or similar) - highly regarded
• A professional approachable and confident communication style - in person and over the phone
• Knowledge of medical terminology or practice management systems (an advantage)
• A collaborative proactive attitude and high integrity
• A well-presented and patient-focused approach
• Excellence in customer service delivery in order to exceed patient and referrer expectations.
• Effective communication and interpersonal skills to show patients care compassion and empathy
• Excellent attention to detail to ensure patient confidentiality
• Excellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business.
• Detailed analytical and problem-solving skills
• Strong attention to detail and focus on completing high quality work

Why Join Us
At CQR we know our people are our greatest strength. Heres what youll enjoy:

• A strong culture that fosters teamwork community and inclusivity.
• State of the art training program dedicated to preparing you with the necessary skills and knowledge to excel in your career
• Full Uniform provided
• Staff recognition programs and awards
• Fitness Passport with over 1000 locations nationwide
• Employee benefits such as paid paternal leave assistance programs discounted healthcare for you and your immediate family.
• Fantastic development opportunity to further your career with Imaging Queensland

How to apply

Click Apply today or reach out to Jodie onwith any questions.

We welcome applications from Aboriginal and Torres Strait Islander peoples with relevant skills and experience.

Start your new chapter at CQR where care begins with you.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world by delivering the best health outcomes one patient at a time.