Marketing Technology Manager

At Podium we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60000 businesses across Auto Home Services and Aesthetics Podium captures and converts leads 24/7 driving both new business and repeat customers.

In under 24 months we crossed $100M in AI Agent ARR scaling 300% year-over-year. During this time weve deployed 10000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine highlighted by OpenAI for building revenue-driving AI Agents and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people holding them to high standards and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If youre hungry for growth aligned to our operating principles and ready to get to work you wont find a better place to learn and accelerate your career.

About Us

At Podium we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60000 businesses across Auto Home Services and Aesthetics Podium captures and converts leads 24/7 driving both new business and repeat customers.

In under 24 months we crossed $100M in AI Agent ARR scaling 300% year-over-year. During this time weve deployed 10000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognised as the Best AI Implementation by Inc. Magazine highlighted by OpenAI for building revenue-driving AI Agents and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people holding them to high standards and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If youre hungry for growth aligned to our operating principles and ready to get to work you wont find a better place to learn and accelerate your career.

Role Overview

Podium Australia is moving faster than ever - and this role exists to make sure the Marketing team move at the same pace. As our Marketing Operations Manager youll be the engine behind a high-performing AU Marketing team: shaping the systems AI workflows and attribution tools that let great ideas get to market quickly and consistently.

This is a role for someone who lives at the intersection of marketing strategy and technology. Youll own the infrastructure that powers our campaigns - from automation platforms and lifecycle execution to AI tooling and data workflows and youll be the person who spots an inefficiency and builds the fix. Youll work locally and globally building cross-departmental relationships that turn complexity into clarity and helping the team do their best work.

AI is central to how we work and how were building for the future. Were looking for someone who brings genuine curiosity and hands-on experience with AI as a practical part of how they plan execute and problem-solve every day.

What You Will Be Doing

• Architect and deploy AI-powered workflows that meaningfully increase the teams output - automating repetitive tasks and accelerating campaign execution
• Build and maintain a suite automated and self servicing reporting tools
• Continuously evaluate emerging AI and automation tools translating findings into team-wide practices communicating and ensuring alignment across departments
• Lead hands-on AI upskilling for the team - workshops documentation and coaching as required that builds genuine capability not just awareness
• Own campaign attribution and technical operations across all Marketing and lifecycle channels inc automated workflows and CRM/MAP integration
• Partner with marketing team members to identify pain points and resolve them with process redesign and tool automation
• Build and maintain self-serve reporting mechanisms that enable the business to measure and analyse campaign performance independently
• Create standardised reusable program templates that let the team move fast without sacrificing consistency or quality
• Work closely with AU and US GTM Ops Data Science and Business Applications to execute strategic system projects
• Collaborate with global Marketing Operations to ensure AU systems are aligned with and contributing to broader Podium infrastructure

What You Should Have

• Genuine enthusiasm for AI and a demonstrated track record of using AI tools in your day-to-day work
• Experience designing or deploying AI-assisted workflows or automation pipelines in a marketing context
• Solid understanding of a B2B SaaS marketing function funnel and digital marketing strategies
• Marketing Automation expertise ideally Marketo and/or Salesforce Marketing Cloud with strong CRM/MAP sync knowledge
• Data-driven mindset with strong analysis and reporting skills; comfortable with SQL basics and building data visualisations
• Deep understanding of marketing operations for B2B SaaS: lead generation lead routing and database management
• Sharp eye for process design and optimisation - you diagnose system issues and build lasting fixes not workarounds

Highly Regarded

• Experience building internal AI capability running training sessions creating enablement materials or leading AI adoption programs
• Familiarity with LLM tools and AI-native platforms integrated into marketing workflows
• Lifecycle management experience across multiple channels including A/B testing and campaign analysis
• Experience in a high-growth fast-paced SaaS environment where speed and adaptability matter

The bar we hold ourselves to

• A founders mindset: you move fast and solve problems
• Raw strategic thinking: you can take a goal and reason logically about the best path to achieve it
• Performance mindset: you understand ROI and have had to be accountable for delivering it
• Self-driven initiative: you have clear examples of going beyond the brief to get results
• Clear enthusiastic communication: you bring energy and precision to how you work with others
• AI curiosity baked in: youre actively exploring what AI can do and excited to bring the team with you

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender national origin sexual orientation gender identity or expression age disability genetic information marital status or veteran status.