Marketing Advisor

Marketing Advisor

• Grade: Clerk 7/8 - $116981 $129492 superannuation and leave loading
• Employment Type: Temporary Full-time until 28 February 2027
• Location: McKell: Haymarket Sydney (minimum 2 days per week in theoffice)

The Marketing and Strategic Communications team works acrossthe Department of Customer Service and is responsible for the strategicdirection and execution of customer centric communications including but notlimited to advertising campaigns.

As the Marketing Advisoryouwill provide expert advice to internal stakeholders to drive best practicestrategic customer-centric communications manage incoming communicationbriefs coordinate the delivery of campaigns to market and provide specialistadvice and recommendations to optimise campaign delivery and performanceagainst department and NSW Government priorities.

You will be responsible to:

• Contribute to the development and implementation of the overarching marketing and communications strategies plans and campaigns (including research advertising social media digital marketing owned channels etc.) to support optimal service delivery.
• Provide contemporary and evidence-based advice to shape the most effective and consistent approach to marketing and communications programs to support informed decision-making and planning.
• Develop program budgets timelines reports and updates and campaign result reports to help monitor promote and optimise programs and outcomes.
• Contribute and participate in project delivery activities including launches workshops and presentations to ensure agreed outcomes are achieved.
• Establish working relationships with vendors and internal and external stakeholders including media and creative agencies to support and provide updates campaign and program delivery.
• Coordinate the development of appropriate merchandise collateral and in-house activities to support campaigns and programs.
• Develop high quality accurate and timely reports briefs or correspondence to provide information or advice and keep relevant groups informed on key developments and issues related to marketing activities.

To be successful you need to demonstrate:

• Several years of marcomms and campaigns experience
• Strong work ethic with a can-do attitude to build internal relationships which will benefit external activities
• Appropriate tertiary qualifications and/or demonstrated equivalent relevant professional experience
• Excellent communication skills with both internal and external parties
• High level attention to detail organisation and prioritisation
• Proactive in your approach to your work
• Good substantiated Excel skills.

Click Here to access the Role Description . For enquiries relating to recruitment please contact Jess Tan via
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: 10:00am Monday 31st August 2026
Please note only current DCS employees are eligible to apply for internal EOIs. Contingent Workers are encouraged to apply to any externally advertised roles
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service digital transformation and regulatory reform. Come join us and influence the future of our great state.

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Required Experience:

Unclear Seniority