Manager, Learning Hubs

The Manager Learning Hub provides strategic and operational leadership for VUs academic support services leading the design and delivery of academic skills services to enhance student success engagement and life long learning. As a member of the Library Leadership Team the role works in close partnership with Library colleagues and university stakeholders to drive innovation service excellence and continuous improvement across the student learning experience

About VU:

At VU we aim to be one of the leading impact universities in the world. VU is an impactdriven university committed to equity excellence and opportunity. Based in Melbournes west and connected globally we put students first through the VU Block Model dualsector pathways and strong industry partnerships. We are a valuesled inclusive workplace where diverse talent is supported to make a real difference.

About the Team:

The Learning Hub within the University Library plays a vital role in supporting student success by providing academic skills development and learning support across Victoria University. Working collaboratively with academic and professional teams the Learning Hub delivers innovative student-centred services that enhance learning outcomes and contribute to an inclusive and high-quality educational experience.

About the Role:

As the Manager Learning Hub you will lead the strategic direction and day-to-day operations of Victoria Universitys Learning Hub ensuring students have access to high-quality academic learning support that enhances success and engagement. Leading a team of skilled professionals you will drive innovation foster a culture of continuous improvement and work collaboratively across the University to deliver impactful student-centred services. This is an exciting opportunity to shape the future of academic support while contributing to the Universitys strategic priorities and commitment to an exceptional student experience.

Position Key Duties:

• Lead the strategic design development and delivery of Learning Hub services systems and operations ensuring alignment with Victoria Universitys strategic priorities.
• Manage the Learning Hubs financial people and technical resources to achieve operational excellence and deliver high-quality outcomes.
• Drive innovation and continuous improvement in the design and delivery of academic learning support services across the University.
• Lead coach and develop a high-performing team fostering a collaborative and inclusive culture while providing guidance on complex and sensitive matters.
• Build strong partnerships with academic and professional staff to enhance student learning strengthen service delivery and support institutional priorities.
• Oversee the development implementation and evaluation of Learning Hub programs policies and initiatives to ensure contemporary effective and student-centred services.
• Monitor service performance identify opportunities for improvement and use data and feedback to inform strategic decision-making and enhance student outcomes.
• Champion a culture of excellence innovation and continuous improvement ensuring the Learning Hub remains responsive to the evolving needs of students and the University.
  

Position Details

• Classification & Salary:HEP 9 $132942 - $138314 per annum 17% employer superannuation
• Employment Type:Full-time Continuing
• Hours per Week:36.75
• Location:Footscray Park

For a detailed overview of the roles duties and responsibilities please refer to the Manager Learning Hubs Position Description.

About You:

To be successful in this role you will have:

• Postgraduate qualifications and substantial leadership experience or an equivalent combination of education and professional expertise.
• Demonstrated success leading and developing high-performing teams within a complex organisation.
• Experience designing implementing and continuously improving large-scale services programs or operational initiatives.
• Exceptional stakeholder engagement relationship management and influencing skills with the ability to collaborate across diverse teams.
• Strong strategic analytical and problem-solving capabilities with experience managing competing priorities and delivering outcomes.
• Proven financial and resource management skills including budget oversight and effective workforce planning.
• Excellent communication skills and the ability to navigate complex and sensitive issues with confidence and professionalism.
• A commitment to fostering an inclusive student-focused culture that embraces innovation and continuous improvement

Please note:The University is a Child Safe willbe requiredto hold a current Employee - Working with Children Check (WWCC) or be willing to obtain one prior tocommencingemployment.

Who to Contact

For further information relating to the position please contact:
Name:Jane Miller
Position Title:University Librarian
Email:

How to Apply:

To submit your application please click on the Apply button.

Applications must be submitted as asingle documentcomprising:

• A cover letter
• Your curriculum vitae/resume
• Your responses addressing all selection criterialocatedin the position description
• Evidence of applicable qualificationslicencesand registration

NOTE: Applications which do not address the Key Selection Criteria will NOT be considered

Applications will close11:59pm Thursday 13 August 2026.

Visa sponsorship is not available for this role requires for applicants to have full and permanent working rights in Australia.

Why Join VU:

VU provides competitive salaries excellent superannuation and a variety of benefits. University fosters an environment where staff can excel achieve their goals and develop their careers. With a focus on diversity inclusion and family-friendly policies VU supports both professional and personal well-being. For more information please visitourCareers at VU Webpage

Our Commitment:

Victoria University is committed to fostering an inclusive respectful and socially responsible community. We honour our deep diversity by respecting First Nations perspectives and embedding sustainable approaches to Protecting Country while championing progressive inclusivity for allembracing Aboriginal and Torres Strait Islander peoples people with disability culturally and racially marginalised communities LGBTQIA individuals and people of all ages and socioeconomic backgrounds. As aWGEA Employer of Choice for Gender Equality we strive to create a place where everyone feels they belong and we ensure a positive barrierfree recruitment experience by providing adjustments and accessible formats upon request at or (03).