Manager, Family Preservation Implementation Support

Manager

Family Preservation Implementation Support

• Location Parramatta (Hybrid)
• Employment type Temporary full-time 35 hours per week for up to 12 months with the possibility of extension up to a maximum of 4 years
• Grade Clerk Grade 11/12
• Salary $154231 pa - $178369 pa plus employers contribution to superannuation and annual leave loading

This is a targeted recruitment. While all applicants are welcome preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait islander descent. This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.

About the team

The Department of Communities and Justice (DCJ)is investing $900 millionintoaredesigned Family Preservation service system in NSW to improve the outcomes experience suitability and accessibility for redesignaims to keep children safe and athome andprevent entry into Out of Home Care.

For Aboriginal children young people and families this also means increasing culturally saferesponsiveand community-led services that centre family-led decision NSW Government isdirecting $350 million of funding or 40% of service delivery funding to Aboriginal Community Controlled Organisations (ACCOs).Most of this fundingis directed to the newACCO-onlyAboriginalFamilyPreservationFrameworkwhich provides ACCOs with theopportunityto codesign Family Preservation models with the community.

Thisrole is based in the Family Preservation and Child Protection Family Preservation and ChildProtection Branchis responsible formanaging the Family Preservation program and leading the system designand implementationof the programupdatingand developing child protection policy and practice mandates and managing child protection programs (including Family Group Conferencing and Pregnancy Family Conferencing).FamilyPreservationand ChildProtection Branchsits withinChild andFamily whichleads the development of child protection policy strategic programdesignand program management.

Your role

The NSW Government is investing $5.6mper annumto support theimplementationof the redesignedFamily Preservationsystem andhas set out its 5-yearroad mapintheFamily Preservation Implementation Plan.Central to the implementation plan is the creation ofnewImplementationSupport Team which willbe responsible for:

• Practical implementation support and ontheground engagement with services and districts during rollout.

• Supportingservices to apply new system and operational requirements in practice.

• Provide trainingwalkthroughsand hands on support during establishment.

• Work closely with districts to support local rollout and resolve early operational issues.
• Prioritise support for new and expanding service providers including ACCOs.

What youll do

As aManager you willlead theFamilyPreservationImplementation Supportteamfrom its creation offering a uniqueopportunitytoshapeandbuild a function thateffectivelysupports DCJ ChildProtectionandPermanency(CPP) DCJCommissioningandPlanning(C&P)andservice providersacross every LGA in NSWtokeep childrensafe and athome and prevent entry into Out of Home Care.

From coordinating and supporting implementation activities you will play a critical role in enabling effective reform delivery and supporting confident informed will build trusted relationships and collaborate across government and stakeholdersincludingACCOsandCulturallyand LinguisticallyDiverse(CALD)serviceprovidersto aligndiverse perspectivesandachieve shared outcomesin line with theintention of the system will draw upon your experiencepartnering withAboriginalCommunityto supporttheachievementof Closing the Gap targets.

As a manager youwillconfidently navigatecomplexpolicycommerciallegaland operationaldriversand parameters ensuring implementation is aligned with the intention of the system design and guidestaff to effectivelyoperatewithin these frameworks to deliver strong on-the-ground outcomes.

You will shape and inspire a high-performing team culture setting the tone for collaborationaccountabilityand innovation. You will lead by example and createan environment thatemphasises accountability responsiveness and capability uplift with a focus on building confidence across service providers and embedding sustainable best-practice approaches to implementation and reporting.

In return you will have therewardingopportunity to contribute to a significantlyredesigned system that will create lasting value for the communitychildrenand families while working in a fast-paced collaborative environment.

What were looking for

This rolerepresentsauniqueand rewardingopportunity to make a real impact byshaping and building a function that supports DCJ and thesector tokeep children safe and at home and prevent entry into Out of Home Care.

This rolerequires a high-level of leadershipincluding the ability tolead and develop a high-performingteamallocatework buildcapabilityand support a positive team ideal candidate for this role will havestrongproblem-solvingskillswithdemonstratedexperience in engagingcollaboratingandinfluencingmultiple stakeholderstoidentifyrisks and implement practiceandtimelysolutionsin dynamicenvironments.

This role requiresdemonstratedexperience in leading implementation or service delivery support functions within complex program or reform ability tobe proficient in buildingandmaintainingeffective relationshipswith minimal oversightand engaging with a range ofdiversestakeholders across DCJ and thesector to support the achievement of key strategic and operationalobjectivesis essential.

The ideal candidate will have a strong understanding of translating policy or system design into operational practice ideally within child protection human services or government ability toprovide leadership in navigating complex legal policy and operational frameworks ensuring decisions are well-informed and aligned with organisational prioritiesis essential.

Demonstrated experience in working closelywith Aboriginalstakeholders particularly Aboriginal Community-Controlled Organisations (ACCOs) to support culturally responsive service delivery and strengthen outcomes for Aboriginal children young people and their families is communication skills both written and verbal with the ability to distil complex information into clear influential advice that supports high-quality decision making isessential.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion collaboration adaptability courage and integrity. If you meet the essential requirements and the role resonates with you please apply you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits including:

• A challenging and rewarding career

• Flexible autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realise the potential of children adults families and communities. Were focused on breaking rather than managing disadvantage. Its work that really matters.

Apply now and join Australias top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us

Click apply. You will need to attach an up-to-date resume (maximum 5 pages) and a cover letter (maximum 3 pages) with a brief outline on how you meet the requirements of the role and answer the two targeted questions below:

Targeted Question 1

Providean example of when you havemanaged implementing a new policy program or project and describe the strategies you employed to drive successful implementation.

Targeted Question 2

Can you share an example of leading or supporting reform implementation for Aboriginal children and families including how you worked with services to translate system design into culturally responsive practice.

Applications close Sunday 26 July 2026 at 11:59pm AEST.

Got a question

For more information about the role or what its like to work for DCJ please contact the hiring manager Briana Jurgeit via email at

If youve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application) please call Poppy Sgro onor via email at

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills experience and backgrounds. This includes people with disability Aboriginal and Torres Strait Islander People women people identifying as LGBTIQ culturally and linguistically diverse people carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information and advice on applying for roles at DCJ visit Careers for Aboriginal people.

Thank you for your interest in this role. We look forward to receiving your application.

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