Lubricant Technical Advisor

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Job Description:

The Lubricants Technical Specialist is set to support Mining customers across the region. This role is responsible for identifying and delivering value opportunities to our mining customers in collaboration with our Sales and Key Account Managers. Involved in providing technical expertise to the customer.

About the Role

• Identify and deliver agreed mining customer value cost down and product upsell opportunities.

• Develop a contact matrix with site engineering planning and maintenance staff and implement the agreed contact frequency.

• Provide technical advice to mining customers on the range of bp and Castrol products.

• Handle customer complaints arising from the use of bp/Castrol lubricants including leading investigations and compiling incident reports.

• Provide input into product development highlighting customer and industry requirements and benefits.

About You

• Experience in mining heavy machinery maintenance and/or lubricants industries.

• Excellent technical proficiency and understanding.

• Ability to efficiently communicate and handle lubricant related issues.

• Strong customer relation skills with the ability to play a consultative role to guide and support our customers.

• High level of HSSE proficiency.

• Strong written and verbal communication skills as well as presentation skills.

As part of bp Castrol Lubricants is widely acknowledged as the worlds leading specialist provider of Lubricant solutions. For more than 120 years as a global brand Castrol sustained track record of innovation and technology leadership. We develop manufacture distribute and market the most advanced lubricating oils electric vehicle (EV) fluids greases and provide service and maintenance offers to customers in the automotive transport mining & industrial sectors across the globe.

Castrols stated purpose is to keep the world moving. We will continually evolve to respond quickly to our customers competitors and markets and to be able to thrive in the future.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion colour national origin gender sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform crucial job functions and receive other benefits and privileges of employment.

Dont hesitate to get in touch with us to request any accommodations!

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Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status socioeconomic status neurodiversity/neurocognitive functioning veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g. accessing the job application completing required assessments participating in telephone screenings or interviews etc.). If you would like to request an adjustment/accommodation related to the recruitment processpleasecontact us.

If you are selected for a position and depending upon your role your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening medical review of physical fitness for the role and background checks.