Loss Recovery Collections Officer

THE ROLE

Negotiate payments and payment arrangements for Loss Recovery/Corporate Write off accounts Contacting customers via telephone emails & SMS

Maintaining customer payment records

Skip tracing & utilising skip tools to locate customers

Liaising with our internal & external legal earn to manage the legal collections process

Liaising with our third-party field call service to proactively seek outcome on accounts

Complete ad hoc tasks as required

Qualifications :

THIS PERSON IS SOMEONE WITH

Solid experience in a similar role

Exceptional negotiation skills

Commercial collections preferred

A strong customer service focus

Demonstrated initiative drive enthusiasm and a team player

Excellent organisational and time management skills

High attention to detail

Ability to work well with other people and build good relationships

Additional Information :

BENEFITS & PERKS

Wellbeing: Free counselling seasonal activities Wellbeing Allowance wellness room flu shots

Work Life: Home Workspace Allowance Purchased Leave Parental Leave Parental Flex Leave Lumi Life Leave for challenging events breastfeeding/expressing space

Social & Food: Monthly lunches regular celebrations stocked kitchen beer & kombucha on tap board games rooftop BBQs

Rewards & Recognition: Competitive pay referral bonuses shout-out recognitions

Community Support: Paid volunteer leave celebrations company volunteer days

Career & Growth: Rapid advancement opportunities higher education sponsorship hackathons

Remote Work :

No

Employment Type :

Full-time