Logan Hub Community Coordinator (Targeted)

Permanent Full Time positionBased in Logan QLDAs part of our commitment to improving employment outcomes for First Nations peoples this position is targeted and we strongly encourage Aboriginal and Torres Strait Islander people to apply!About The Logan HubThe Logan Hub is a multi-purpose community-led destination that connects people services and employers in an integrated ecosystem. More than simply a building the multipurpose design enables exclusive space for SSI programs and enabling services dedicated employment and training facilities and two levels of flexible mixed-use space for community and program Logan Hub is designed to be a welcoming community space where people come together to learn connect work and access support. With a strong focus on young people training employment pathways and community collaboration the Hub brings together visitors from many different backgrounds and experiences each Hub Community Coordinator plays a key role in creating a positive and inclusive first impression for everyone who enters the Hub. As the first point of contact the role supports visitors community groups service providers and SSI staff by helping them navigate the space access information and feel comfortable and supported throughout their YouAs the Logan Hub Community Coordinator you will be the first point of contact for visitors you will deliver a welcoming professional and inclusive customer experience across the Hub supporting visitor sign-in and sign-out processes guiding people to relevant spaces and services and assisting with language disability and technology needs. You will help connect visitors community groups and service providers with the programs facilities and supports available while also providing practical assistance with co-working spaces room bookings events inductions AV set-up and basic technical addition you will contribute to the smooth day-to-day operation of the Hub through facility administration opening and closing procedures WHS support record keeping and by working collaboratively with staff volunteers and stakeholders to ensure a safe efficient and positive environment for reach out to us for the full Position Description to review the Key Responsibilities and Measures of success. Essential CriteriaExcellent customer service skills and demonstrated a positive can-do attitude to supporting problem-solving mindsetTechnology skills including the ability to use Word Excel Outlook and facility management systems such as visitor management and bookings systems Salesforce CRM are in a frontline customer service community engagement or community facility teamwork and ability to collaborate across teams and divisions internal at SSI and in wider working groups as to work a roster that includes some evening and weekends if UsSettlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society we support children young people and families; people living with disability; and asylum seekers refugees and migrants. Our programs include facilitating employment multicultural foster care creating community engagement advocacy and influencing government and international affairs and provide though leadership within our sector nationally and our BenefitsSalary packaging options to receive up to $15900 of your salary tax-free meaning more take-home pay!Industry leading flexible working arrangement supported to work from home and office including 9-day fortnight;Access to in-house training and learning opportunities for professional development and to our inhouse wellbeing programsWorking alongside professional and dedicated team members all wanting to make a difference in our communitiesAbout our Recruitment ProcessSSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young peoples safety and wellbeing is embedded in the everyday thinking and practice of everyone at SSI whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staffs who work on support or manage Queensland child-related work must hold a Blue Card even if they are not based in Commitment to DiversitySSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTIQ community veterans refugees and people with ApplyIf excited by the information above we look forward to receiving your application including your resume and cover letter expressing your interest and suitability for the role. Applications close Wednesday 10th June 2026If you would like more information on the recruitment process please contact the talent acquisition team or or call us atA recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the is a Disability Confident Recruiter and our Talent Acquisition team can assist in; providing alternative formats to apply making adjustments to the recruitment process (including the application form) and offering information about workplace adjustments and support networks. Should you require adjustments please email us note we will be scheduling interviews as applications come in so please apply urgently if you believe this role aligns with your goals and experience.