Legal and Client Support Officer
Job Location:
Coffs Harbour - Australia
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Legal and Client Support Officer
Clerk Grade3/4
Werelooking foraproactivesupportiveand conscientiousAdministrator to join the Coffs Harbour Administration Team
12 months contract with a competitive salary from $87199 to $95482 per year Superannuation
Full Time & Part Time roleslocatedat Coffs Harbour
AboutLegal Aid NSW
We stand beside people when they need it most.
At Legal Aid NSW fairnessisntjust a legal principle it shapes everything we do - our culture our services ourworkplaceand our decisions.
In partnerships with LawAccess NSW Community Legal Centres and the Aboriginal Legal Service NSW/ACT we arelocatedthroughout the state including our Central Sydney office 25 regional offices and satellite and outreach offices.
About the Role
As the first point of contactyoullengage with clients facing complex legal and non-legal challenges providing essentialinformationand coordinating the support they need. Your role is crucial in ensuring our clients receive the best possible outcomes while offering clerical and legal administrative support to our dedicated legal teams.
About You
You aresomeone whothrivesindynamichigh-volumeenvironmentsandyoumaintaincomposure under solidadministrative experiencewhich involves managing competing priorities with little support being flexible whenpriorities changeanddemonstratingattention to detailand efficiencyin all aspects of your utilisingtechnology to create efficiencieswithin your roleandhave experience usingvarioussystems.
As a collaborative team player you consistently deliver high-quality support services with professionalism and you are someone whounderstandsthe wider context of your role acting asa change agent and fosteringteam alignment.
You are a dedicated empathetic and client-focused professional who hasstrong communicationskills which enable you to engage effectively with both clients solicitorsstakeholdersand senior leaders across a range of interactions such as phone enquiries legal administrative tasks and liaising with the stakeholders within the office.
You Belong Here
Here every role has purpose.
Whetheryouredelivering frontline legal services or strengthening our organisation from behind the scenesyoullhelp create fairer outcomes for the people across NSW.
Werebuilding a workplace where every culture identityabilityand voice are included and valued. We welcome Aboriginal and Torres Strait Islander peoples people with visible and invisible disability culturally diverse communities and LGBTQI communitiesso you can connect and flourish at every stage of career.
You willbe part of adiverse and inclusiveorganisationworking alongside like-minded and values driven peoplededicatedto justice community impactand delivering exceptional support and servicethroughcross collaboration.
Benefitsofworking at Legal Aid NSW
As an employee ofLegal Aid NSWyou will have access to and enjoy a variety ofsupport andbenefitsso you can thriveprofessionallyand :
Flexible Working- we are a Flex Ready certified and Carers and Employers accredited organisation. We are leading the way in offering a variety of flexible working options to uniquely supportyourunique work life balance.
ProfessionalGrowthas the largestlaw firmin NSWweoffera variety of opportunities to enhance your careerat every stage throughregional graduate programsPracticalLegalTrainingand work placementsmentoringtraining andsecondmentopportunities.
Work Health Safety andWellbeingwithdedicatedprograms training resources and respectful work practices ourWellbeing Framework ensures yourphysicalmentaland psychosocialwellbeing matters so youfeel supportedsafeandholisticallywell.
EssentialRequirements
Hold Australian or NZ citizenship Australian Permanent Residency(for ongoingroles)or a valid visa to work in Australia (for temporaryroles)
Undertake relevant pre-employment checkssuch asCriminal Record CheckandConduct Service Check
Download the Role Descriptionto explore the role in-depth.
We may use this recruitment to create a Talent Pool for similar ongoing or temporary vacancies we have over the next 18 months.
ApplyNow!
ClosingDate:Sunday26thJulyat 11.59pm
Your application is your chance to show why youre a strong match for this role.
Please provide:
A currentresume (up to5pages)
A cover letter (up to 2 pages)addressingthetargetedquestionsbelow
Targeted Question 1:Can you describe your experience managing stakeholder relationships and resolving complex customer or operational issues Please provide a specific example and outcome.
Targeted Question 2:This role requires strong attention to detail and the ability to prioritise competing tasks. Can you share an example of how you successfully managed multiple priorities while meeting service standards and deadlines
Were here to help
Legal Aid NSW is committed to a recruitment process that is inclusive and barrier free.
For accessibility support or recruitment adjustments please contact
Allison Alderton Senior Recruitment Officer .
For more information about the recruitment process and working at Legal Aid NSW viewourCandidate Information Pack.
For information on Recruitment and Workplace Adjustments visitAdjustments for individual needs I Work for NSW.
Formoreinformationabout the recruitment process and working at Legal Aid NSWviewourCandidate Information Pack.
Forrole specificenquiries contact.
Forrecruitment enquiries contact the Talent Acquisition Teamon0or via.
Aboriginal candidates are encouraged to connect with the Legal Aid NSW Aboriginal Services Branchfor a yarn.
For guidance on preparing for interviews explore the NSW Public Sectors interactiveCapability Application Tool.
Connect withus onLinkedInFacebookandInstagram.
We look forward to receiving your application!
Required Experience:
Unclear Seniority
