Legal Administration Officer

Join a purpose-driven organisation as a Legal Administration Officer providing legal administration client intake practice support document management and referral coordination within a specialist community legal service. This role is ideal for an experienced Legal Assistant Legal Secretary Legal Administrator or Administration Officer looking to apply their organisational customer service and case management skills in a rewarding environment that supports people experiencing mental health challenges and disadvantage.

About Ruah

Ruah is a leading values-driven employer in Western Australias community services sector. Our staff go boldly not just supporting people in need but working to end homelessness end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our staff reflect our commitment to diversity and inclusion where difference is valued celebrated and embraced. By choosing to work with us you are helping transform the lives of vulnerable and disadvantaged people in our community.

Ruah Legal Services is a wholly owned subsidiary of Ruah specialising in the provision of end-to-end legal representation with integrated psycho-social support. Ruah Legal Services trades as the Mental Health Law Centre (MHLC) for the provision of legal services to clients experiencing severe mental illness. Key practice areas include the Mental Health Act Criminal Law Care and Protection and Guardianship and Administration Act matters. Ruah Legal Services also provides legal assistance to victim-survivors of sexual assault through the SALSWA project and to women experiencing family and domestic violence through Ruah Community Services programs.

About the Role

We are seeking a highly organised and compassionate Legal Administration Officer to join Ruah Legal Services.

This role provides essential administrative support to the legal team ensuring the smooth operation of the practice and contributing to positive outcomes for clients experiencing disadvantage and mental health challenges. The position supports the Telephone Advice Line manages legal correspondence facilitates referrals and assists with day-to-day practice administration.

You will work closely with lawyers community organisations and clients providing professional efficient and empathetic support while maintaining high standards of confidentiality and accuracy.

This is a full time role working 38 hours per week.

Key responsibilities include:

• Supporting the administration of the Telephone Advice Line
• Processing legal correspondence via email post and electronic submissions
• Drafting letters and legal documents for lawyer review
• Managing referrals to legal and community services
• Providing administrative support to legal practitioners
• Managing client enquiries and overflow calls
• Assisting with meetings travel arrangements and event coordination
• Maintaining accurate records and supporting practice management activities

What were looking for

It is expected that the successful applicant will be able to demonstrate the following:

Essential

• Experience working in a legal practice or Certificate IV in Legal Services (or equivalent)
• Strong administrative and organisational skills with excellent attention to detail
• Experience using practice management systems
• Advanced Microsoft Outlook and Word skills and intermediate Excel skills
• Excellent customer service and communication skills
• Ability to handle confidential information with professionalism and discretion
• Strong initiative and ability to work independently
• Empathetic and non-judgemental approach when working with vulnerable people and those experiencing mental health challenges

Desirable

• Experience using Actionstep
• Understanding of diversity inclusion and culturally safe practice

What do we offer

• A salary aligned with Level 3 of the the SCHADS Award starting at over $80000 Super.
• An opportunity to work with a passionate and highly skilled team contributing towards meaningful social justice work.
• 5 weeks annual leavewith annual leave loading of 17.5% per annum pro rata.
• 16 weeks paid parental leave with flexibility to take at 32 weeks half-pay (uniquely new staff can access 4 weeks paid parental leave after just 6 months service).
• Free independent and confidential access for you and your direct family to our Employee Assistance Program.
• Free journey cover assistance.
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15900 core packaging
• plus additional $2650 in entertainment packaging benefits for travel accommodation meals entertainment parking and more!
• options to use an Everyday Purchase card to make things simple.
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups joining us at Pride events being a part of a range of cultural events to promote and support reconciliation and much much more!

Required compliance documents:

• National Police Clearance Certificate

How to apply

Please click apply create your LiveHire profile and submit your current CV along with a cover letter of no more than two pages helping us understand your fit for this role.

Applications will be considered as they are you feel this is the perfect role for you we encourage you to submit your application as soon as possible as this role will be filled once a suitable applicant is identified.

Closing date for applications: COB Friday 17 July 2026.

For more information about the position please contact Celeste Blackford - Telephone Advice Line Lawyer at

We are building a workplace where difference is embraced and encouraged - and to do this weneed people on our team who are representative of the clients we work with who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.