Learning Consultant

Brisbane

• Help shape the Enterprise Onboarding experience
• 9-month secondment with potential extension opportunity
• Varied role across events operations and learner support

About the Role

Were looking for a Learning Consultant to support Suncorps Enterprise Onboarding Program including the delivery of Welcome Day experiences for new starters. This role combines learning coordination stakeholder engagement reporting operational support and learner enquiry management. Working closely with the Learning Facilitator youll take ownership of key onboarding processes while also building broader capability in the operations of learning.

What Youll Do

• Coordinate the end-to-end administration of Enterprise Onboarding programs ensuring new starters have a seamless and engaging experience from day one.
• Manage Welcome Day logistics including starter communications guest speaker coordination and event support to ensure successful program delivery.
• Take ownership of onboarding reporting providing accurate insights and updates to stakeholders to support operational decision making.
• Respond to and resolve enquiries from new starters and business stakeholders..
• Support Learning Management System administration including learner enrolments and record management while maintaining data accuracy and compliance.
• Establish and identify opportunities to improve processes documentation and service delivery helping create consistent and scalable onboarding experiences.

What Youll Bring

• Experience in administration operations learning support or service delivery within a corporate environment with the ability to establish and manage processes from start to finish.
• Strong organisational skills and attention to detail enabling you to coordinate multiple activities while maintaining quality and accuracy.
• Experience managing stakeholder enquiries and providing practical solutions that create positive customer experiences.
• Confidence using enterprise systems and digital tools. Exposure to Learning Management Systems HR platforms or case management systems will be highly regarded.
• Strong communication skills that help you build trusted relationships across learning teams business stakeholders and external partners.
• A proactive and adaptable approach with the ability to work independently take ownership and contribute to continuous improvement initiatives.

Why Join This Team

Youll be joining a close-knit and supportive team that values collaboration development and knowledge sharing. The role offers genuine variety across event delivery operational coordination stakeholder management and learner support with the opportunity to build broader capability in the operations of learning. It is an excellent opportunity for someone who enjoys taking ownership and seeing the direct impact of their work on employee experience.

Know someone whod be a great fit for this role Refer them!

Great people know great people. If you have someone in mind who would be a fit for this opportunity wed love to hear about them.

To submit your referral please review the knowledge articleHFAQ305 Refer a friend for a job - Knowledge and follow the steps carefully to ensure your referral is submitted successfully.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.

To apply for this opportunity please submit your application directly via the link provided. Emailed applications will not be considered.