Key Account Manager

Job Req Number: 120816
Time Type: Full Time

Are you passionate about putting customers first delivering the best performance and fostering true collaboration to keep the supply chains flowing Join us and be a part of DSVs global family.

Were looking for an experiencedKey Account Managerto join our team in Sydney to manage & build relationships account development and contribute to the overall profitability of DSV.

Your typical day at DSV:

• Establish and Maintain an effective customer management plan that includes a formalized review structure and business plan for each client on an ongoing basis to ensure maximization of all business offerings.
• Develop new business opportunities
• Identify opportunities with key accounts based on customer research and development.
• Maintain relationships with assigned key accounts on a national level
• Organise/attend regular customer meetings between DSV key personnel and customers to facilitate service improvements and consolidate customer relationships.
• Assist branches to develop local account management structures

About you:

• At least five years experience in international freight forwarding & Account Management/Customer Care.
• Experience in managing and developing key accounts. The incumbent must possess at least 2 years of inside or outside customer care experience.
• Promote a culture of safety and environmental responsibility in workplace.
• Provide leadership and guidance to direct reports ensuring they are well-supported and equipped to meet their performance goals while fostering a collaborative and productive team environment.
• Consistently achieving best performance driving operational excellence and meeting or exceeding KPIs.

Why DSV

Working at DSV means playing in a different a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.Start here. Go anywhere.

At DSV we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples Veterans and people of all ages genders and abilities. Everyone should feel welcome here. Were all about hiring the best talent. We want a team thats as diverse and dynamic as our communities. follow us onLinkedInandFacebook.