IT Support Officer
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About the role
Our Brisbane office is continuing to grow and we are looking for an IT Support Officer to join our team.
In this role you will provide frontline IT support across Australia and New Zealand managing helpdesk enquiries troubleshooting technical issues and ensuring requests are logged prioritised resolved or escalated through the ITSM system.
About Us
As part of the Kiwa Group were backed by a global network of 12000 staff across 35 countries
What Youll Need
- 1 years experience in an IT support service desk or similar role
- Experience working with ITIL frameworks and ITSM practices
- Experience supporting and administering Microsoft 365 environments including user management endpoint management security and Windows 10/11 support.
- Strong understanding of cyber security principles threat monitoring and incident response
- Sound knowledge of networking remote access technologies and connectivity troubleshooting
- Experience deploying supporting and maintaining applications
- Excellent problem-solving skills with a customer-focused approach
What Youll Get
- Additional Day Leave on Birthday
- Paid Parental leave
- Novated leasing through Toyota Fleet
- Access to exclusive employee discounts through our rewards platform
- Office social events throughout the year
- Yearly Christmas and mid-winter Christmas events
- Flexible office hours
- Ongoing internal trainings mentoring program and clear pathways for career progression
At CMW Geosciences we are committed to creating a workplace where people feel valued respected and supported. We welcome applications from candidates of all backgrounds experiences and perspectives and are continuously striving to build a diverse and inclusive workforce across our business.
