IT Manager APAC
Job Summary
Andurils Corporate Technology (CorpTech) team runs the enterprise IT that Anduril Australia and the wider Asia-Pacific (APAC) region rely on: end-user support devices and infrastructure identity and collaboration tooling and the systems that keep a fast-growing multi-site workforce productive. The region spans offices and test sites in Australia and Andurils emerging presence across the Asia-Pacific. This is a growing function and we need a manager to lead IT operations and the regional IT team as that footprint expands.
Anduril is looking for a Manager Information Technology to lead enterprise IT operations and the IT team across the Asia-Pacific. Based in Sydney you will own day-to-day IT service delivery across our Australian and APAC sites lead and grow the regional IT team and set the standard for how our people are supported and our systems are run.
This is a hands-on leadership and management role. You will run IT operations across multiple sites and time zones lead the people who deliver that support and make the call on how the regions IT tooling service levels and standards evolve. You will work alongside the global IT Infrastructure and Information Security teams applying their standards in-region and feeding APACs needs back into them. It suits someone who has led an IT team knows enterprise IT operations from the ground up and wants to build a regional function as it grows. That could be a senior technical lead ready to step into management or an experienced IT manager.
- Lead the Regional IT Team. Manage and develop the APAC IT team setting priorities coaching and planning the teams growth as the footprint expands. Own the on-call rotation and run the follow-the-sun support model across APAC time zones keeping coverage as sites and headcount grow.
- Own Regional IT Operations & Service Delivery. Own day-to-day enterprise IT across every APAC site: end-user support device and endpoint management IT asset lifecycle and the ticket queue. Hold the region to agreed service levels maintain the knowledge base and standard operating procedures and improve how support is delivered.
- Stand Up New Sites & Regional Rollouts. Lead the IT side of new office and site stand-ups across the region and plan and deliver regional rollouts and upgrades so new locations come online to a consistent standard.
- Manage IT Systems & Tooling. Own the regions IT operational tooling: IT Service Management (ITSM) and Jira Service Management endpoint management identity asset management and automation. Prioritise and deliver enhancements run build-versus-buy assessments for new tools with a clear view of total cost of ownership and align the regions tooling with global IT standards.
- Champion IT Policy & Standards. Apply and maintain IT policies standards and procedures in-region so they meet Andurils requirements and the obligations of a Defence-regulated environment and integrate cleanly with the global toolset.
- Partner with Global & Regional Stakeholders. Work with global IT Infrastructure Engineering and Information Security to apply their standards in APAC and feed regional requirements back into them. Coordinate with site and operations leadership People and Facilities to fold IT into how each site works.
- Manage Vendors & Suppliers. Manage IT vendors and suppliers for hardware software licensing and services against their obligations with a strong working relationship and a clear line on cost and performance.
- Report on Performance. Monitor system and service performance and report to senior leadership on service levels and where the region needs to improve.
- Plan Resources & Budget. Own the regional IT operational budget covering planning sensible spend and accurate reporting. Plan the workforce and headcount as the region grows and make the case for the investment it needs.
- Support Security & Compliance. Work with the Security and Information Security teams so that regional IT supports Andurils security posture and Defence Industry Security Program (DISP) obligations including access asset control and the handling of IT in classified environments.
- 8 years in enterprise IT including experience leading an IT team or operating as a senior technical lead.
- A proven ability to lead a teams delivery and set technical direction whether or not you have formally managed people.
- A track record of running IT operations and service delivery across multiple sites covering end-user support endpoint management and service levels.
- Strong technical grounding across enterprise IT: endpoint management networks and systems infrastructure cloud services identity and modern IT operational tooling (ITSM automation).
- Experience managing IT tooling and leading technology evaluations including build-versus-buy and total-cost-of-ownership thinking.
- Sound independent judgement; able to run regional operations and make the call with review at key milestones rather than step-by-step direction.
- Excellent communication and stakeholder skills with a focus on customer service and cross-functional work and the ability to report credibly to senior leadership.
- Experience managing IT vendors and suppliers against cost and performance.
- Willingness to travel across the APAC region as needed.
- Australian citizenship (mandatory) and willingness to obtain and maintain an Australian Government security clearance.
- People-management experience: direct reports performance coaching and development.
- Workforce and headcount planning for a growing team.
- Ownership of an IT operational budget and the financial accountability that comes with it.
- Experience managing across matrixed or multi-country reporting lines.
- A bachelors degree in computer science information technology or a related field or equivalent experience.
- Experience leading IT in a hardware manufacturing or otherwise highly regulated business (Defence government critical infrastructure).
- Experience with specific ITSM platforms (e.g. Jira Service Management ServiceNow Freshservice) and with generative AI (GenAI) and large language model (LLM) integrations into IT service delivery.
- Experience with endpoint management tools (Jamf Intune Kandji Workspace ONE) and asset management platforms (e.g. Oomnitza).
- Experience with automation and scripting (e.g. Python PowerShell).
- Experience with Okta or similar identity and access management (IAM) tooling.
- Experience in a Zero Trust / BeyondCorp environment.
- Familiarity with DISP obligations and IT in classified or accredited environments.
- Experience running IT across multiple countries or time zones.
This is a foundational hire for Andurils Asia-Pacific IT function scoped today as a hands-on manager leading a small regional team. As our footprint grows across the region this role opens onto broader IT and CorpTech leadership across the Asia-Pacific.
Sydney-based with regular travel to Andurils other Australian and APAC sites including Melbourne and Canberra. Anduril Australia offers a fully subsidised private health plan through Bupa alongside its wider benefits.
The salary range for this role is an estimate based on a wide range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Andurils total compensation package. Additionally Anduril offers top-tier benefits for full-time employees including:
At Anduril we invest in our people. Our comprehensive competitive benefits package (available at little to no cost to employees) ensures youre supported in health recovery and whatever comes next.For more information Explore Our Benefits.
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Required Experience:
Manager