Internal Technical Sales Engineer, VIC

Purpose of this role:

We are seeking for an ambitious and energetic Internal Technical Sales Engineer who is customer-centric and a highly motivated professional looking to grow their career in Sales. The ideal candidate should possess excellent communication skills a sharp level of business acumen and an ability to interpret customer requirements and propose technical solutions with a hunger to win important sales for the business from Small to Medium contractors and channel partners and support our external Business Development Managers in both Power & Thermal products.

Key Responsibilities:

Develop and support relationships with customers in the end user contractor and channel markets to generate sales in our small to medium sized product set of power thermal and other Vertiv solutions.
Prepare and review proposals to prospective clients
Follow up on quotes tender submissions and client orders
Negotiate and win sales to achieve your sales targets
Collaborate with our pre-sales engineering supply chain legal finance and service teams to ensure seamless customer experience.
Provide basic technical product selections and advice to clients

Revenue & Sales Performance
Own and deliver against annual revenue targets contributing directly to market share growth
Build and manage a high-quality sales pipeline with consistent accurate forecasting
Maintain up-to-date opportunity records and pipeline data within the CRM platform

Solution Selling
Partner with solution architects and pre-sales engineers to develop tailored customer-centric offerings
Lead the sales cycle from opportunity qualification through to deal closure
Position Vertivs full portfolio to clearly differentiate against competitors

Customer & Stakeholder Engagement
Build trusted long-term relationships with end-users consultants contractors channel partners
Support and attend presentations lunch-and-learns and workshops with consultant and contractor communities
Act as a trusted advisor by understanding customer challenges and aligning solutions to their needs

Market Intelligence
Monitor market trends industry shifts and competitor activity across the VIC & TAS regions
Use customer insights and market intelligence to refine sales strategies and improve competitive positioning
Share relevant market feedback with internal teams & management to inform product and go-to-market decisions

Strategy Execution & Reporting
Execute sales initiatives in alignment with broader business objectives
Provide monthly updates on progress pipeline health risks and recommended adjustments
Continuously improve sales processes and engagement approaches to maximise conversion rates and customer satisfaction

Process Improvement & Customer Experience
Proactive use of Vertiv Operating System to enhance continuous improvement efforts.
Continuously seek ways to enhance sales processes engagement approaches and customer interactions to maximize satisfaction and conversion rates.

WHS Environment & Quality:

Comply with all WHS environmental and quality obligations including when visiting customer sites
Actively promote a safe working environment and report hazards incidents or near-misses promptly
Participate in required safety training and initiatives

Employees reporting to Incumbent: N/A

Main contacts within Company

Pre-sales Engineering/Application Engineers
Product Management Team
Project Managers
Supply Chain
Legal
ANZ Leadership
Southern Region Sales Teams
Channel Partner Managers
Finance
Service BDMs & Supervisors
Sales Operations

Main contacts outside the Company

End customers consultants contractors channel partners

Specialist Knowledge:

Critical infrastructure market knowledge
Electrical/Mechanical products knowledge
Understanding of sales and negotiating concepts & techniques

Practical Experience:

High level of computer literacy skills.
Ability to track opportunities and familiar with CRM tools
At least 3-5 years of experience within a sales environment
Previously had a sales budget and project pipeline to manage/keep track of

Education/Qualification:

Tertiary qualification in Electrical or Mechanical Engineering
Must have the right to live and work permanently in Australia

Personal Attributes:

High level of interpersonal communication and negotiation skills
High level of business acumen
Ability to work under pressure and desire to succeed.
Build relationships with clients quickly and care about customers interests
Clear and fluent verbal communication skills great phone etiquette with ability to cold call to drive sales where required.
Entrepreneurial drive.
Self-motivated passionate organised and driven by targets.