Integrity Advisor

About VU

At VU we aim to be one of the leading impact universities in the world. VU is an impactdriven university committed to equity excellence and opportunity. Based in Melbournes west and connected globally we put students first through the VU Block Model dualsector pathways and strong industry partnerships. We are a valuesled inclusive workplace where diverse talent is supported to make a real difference.

About the Team:

The Integrity Office supports the fair consistent and timely management of student complaints academic misconduct and general student misconduct matters across VU.

The team provides specialist advice case management preliminary investigation support and reporting. It works closely with Safer Community Colleges Student Services Legal Services Governance and other areas across the University.

About the Role:

As an Integrity Advisor you will manage a varied caseload of student complaints and misconduct matters helping students and staff navigate University processes with clarity impartiality and care.

You will provide advice on complex policies and procedures assess and progress matters support key decision-makers and identify opportunities to resolve concerns at the lowest appropriate level. The role involves direct engagement with students and requires sound judgement strong communication skills and a commitment to procedural fairness.

You will also contribute to the continuous improvement of VUs complaints and misconduct processes by identifying emerging themes preparing reports and developing practical resources and training for the University community.

Position Key Duties:

• Manage complaints and misconduct matters from initial assessment through to resolution.
• Undertake preliminary enquiries including gathering and analysing information interviewing relevant parties and preparing statements.
• Draft clear and accurate correspondence case summaries reports and recommendations.
• Support key decision-makers by coordinating relevant information and liaising with operational areas across the University.
• Maintain regular communication with students and other parties about the progress and expected timeframes of their matters.
• Analyse case information and prepare reports to support compliance quality assurance and organisational improvement.

Position Details:

• Classification: HEP Level 7
• Salary:$101288 per annum 17% Superannuation
• Employment Type:Full-time Continuing
• Location:Footscray Park

For a detailed overview of the roles duties and responsibilities please refer to the Integrity Advisor Position Description

About You:

You will bring a thoughtful solutions-focused approach to resolving complex and sensitive matters. You will be comfortable balancing competing priorities communicating with people who may be experiencing conflict or distress and making sound decisions based on policy evidence and procedural fairness.

You will also have:

• A relevant degree with substantial subsequent experience or an equivalent combination of relevant education training and professional experience.
• Case management experience including assessing and triaging matters coordinating responses managing urgent issues and maintaining accurate electronic records.
• Experience supporting the investigation and resolution of complaints misconduct conduct or dispute matters.
• Strong policy interpretation and analytical skills with a sound understanding of procedural fairness.
• Excellent written interpersonal communication and negotiation skills including the ability to build collaborative relationships across a complex organisation.
• A commitment to confidentiality integrity attention to detail and respectful engagement with people from diverse backgrounds.
• Experience in the tertiary education or public sector using case management systems or working with regulatory bodies such as TEQSA or the National Student Ombudsman will be highly regarded.

Please note:The University is a Child Safe willbe requiredto hold a current Employee - Working with Children Check (WWCC) or be willing to obtain one prior tocommencingemployment.

Who to Contact

For further information relating to the position please contact:
Name:April Vocale
Position Title:Senior Manager Student Complaints and Integrity
Email:

How to Apply:

To submit your application please click on the Apply button.

Applications must be submitted as asingle documentcomprising:

• A cover letter
• Your curriculum vitae/resume
• Your responses addressing all selection criterialocatedin the position description
• Evidence of applicable qualificationslicencesand registration

Applications will close26th Augustat11:59pm. This advert may close earlier should a suitable candidate beidentified. Early applications are strongly encouraged.

Visa sponsorship is not available for this role requires for applicants to have full and permanent working rights in Australia.

Why Join VU:

VU provides competitive salaries excellent superannuation and a variety of benefits. University fosters an environment where staff can excel achieve their goals and develop their careers. With a focus on diversity inclusion and family-friendly policies VU supports both professional and personal well-being. For more information please visitourCareers at VU Webpage

Our Commitment:

Victoria University is committed to fostering an inclusive respectful and socially responsible community. We honour our deep diversity by respecting First Nations perspectives and embedding sustainable approaches to Protecting Country while championing progressive inclusivity for allembracing Aboriginal and Torres Strait Islander peoples people with disability culturally and racially marginalised communities LGBTQIA individuals and people of all ages and socioeconomic backgrounds. As aWGEA Employer of Choice for Gender Equality we strive to create a place where everyone feels they belong and we ensure a positive barrierfree recruitment experience by providing adjustments and accessible formats upon request at or (03).