Job Description

Implementation Consultant

Sydney Hybrid

If youve ever thought:

• Im more technical than a BA but I dont want to be a developer
• I like working with clients but I still want to stay hands-on
• I want to actually build solutions not just write requirements

This is probably the role youve been looking for.

What this role actually is

This is not a pure BA role.
And its not a software engineering role either.

It sits right in the middle.

Youll take real customer problems break them down and actually build the solution inside a platform.

Youre not handing work over to devs
youre owning the outcome end-to-end.

What youll be doing

• Configuring the platform including data structures workflows business rules and financial calculations
• Analysing and transforming data to support system integrations
• Testing and validating solutions to ensure quality delivery
• Working closely with clients and developers to translate requirements into technical outcomes
• Documenting changes tracking progress and contributing to new product features

The kind of background that works here

Theres a pattern to people who succeed in this role.

Youve probably come from one of these:

• A Technical BA who leans into the technical side
• An Implementation / Solutions Consultant in a SaaS or platform environment
• A Systems Analyst who enjoys both problem-solving and stakeholder interaction
• A developer who wants to stay hands-on but be more involved with clients and outcomes

What were looking for

• Hands-on coding experience (Java C# C Python or similar OOP languages)
• Strong logical thinking and problem-solving capability
• Experience working with databases (SQL) and software configuration
• Ability to communicate clearly with both technical and non-technical stakeholders
• A genuine interest in technology and how systems work

Nice to have:

• Experience in general insurance SaaS or complex rule-based systems

Why people move into roles like this

Because it gives you:

• Ownership youre building not just documenting
• Balance technical depth with real client interaction
• Variety different problems projects and stakeholders
• Impact you can see what youve delivered in action

A quick sense check

Youll probably enjoy this if:

• You like solving complex problems and seeing them through to delivery
• Youre comfortable working with both systems and people
• You want to stay hands-on without being purely engineering-focused
• You prefer building outcomes over writing documents

If this sounds like you or close enough to be curious
its worth a conversation.