Housekeeping Supervisor
Job Summary
We are seeking an experienced and motivated Housekeeping Supervisor to join our team at Sofitel Brisbane Central on a part-time this key role you will lead and support our dedicated Housekeeping team ensuring exceptional standards of cleanliness presentation and service excellence across all guest and operational areas.
You will play an important role in maintaining Sofitels reputation for luxury hospitality while creating a positive inclusive and supportive environment where team members can perform at their best.
Key Responsibilities:
- Conduct daily briefings and team meetings to communicate priorities standards and operational expectations
- Supervise and coordinate housekeeping operations including guest rooms public areas and across all the hotel facilities ensuring compliance with Sofitel standards
- Inspect guest rooms and public areas to maintain exceptional cleanliness presentation and quality standards
- Manage daily task allocation team workflows and roster requirements to support efficient operations
- Monitor team performance attendance and conduct while providing guidance feedback and support for continuous improvement
- Support the onboarding induction and training of new team members
- Ensure compliance with health safety fire and emergency procedures promoting a safe workplace environment
- Identify and resolve operational challenges with a proactive and solutions-focused approach
- Monitor stock levels equipment and supplies while supporting effective cost management
- Maintain professional grooming and hygiene standards representing Sofitels values and luxury service expectations
- Participate in meetings training sessions and team activities as required
- Build a collaborative team culture that encourages engagement teamwork and professional growth.
Qualifications :
Your experience and skills include:
- Previous experience in a similar role within a luxury hotel or high-end hospitality environment
- Opera PMS experience is highly desirable
- Strong organisational skills with the ability to prioritise multiple tasks and manage time effectively
- Ability to collaborate effectively with all hotel departments to deliver exceptional guest experiences
- Proven ability to work independently with minimal supervision while maintaining high standards
- Adaptable and quick to learn new processes systems and procedures
- Excellent verbal and written communication skills with a professional and approachable manner.
Additional Information :
Bring your passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities. We also offer a range of wellbeing initiatives including apps with content to help you feel at your best. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community with:
- Discounts for ambassadors families and friends at Accor Hotels worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.
Let your passion shine visit
Remote Work :
No
Employment Type :
Part-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more