Host Cleo
Job Summary
Key Responsibilities
- Warmly welcome and farewell all guests with genuine hospitality
- Maintain a well-organised and efficient host station ensuring smooth communication with the service team.
- Anticipate guest needs and respond promptly to inquiries or special requests.
- Assist the floor team in service and enquiries
- Keep an up-to-date knowledge of menus daily specials and promotions to answer guest queries confidently
Qualifications :
About You:
- Two years previous experience as a host/hostess in a luxury or lifestyle establishment
- Excellent communication and interpersonal skills with a warm and approachable manner
- Strong organisational skills and the ability to multitask under pressure.
- Confident in using SevenRooms and POS systems (preferred)
- Ability to remain calm professional and engaging in a fast-paced environment.
- Flexible availability to work evenings weekends and public holidays.
Additional Information :
WHAT WE OFFER
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world;
- Access to Accors ALL Heartists program offering exclusive discounts offers and experiences at Accor hotels and partner locations;
- Benefit from great offers from our numerous cooperation partners;
- Join a team that values development and career growth opportunities
At Hyde Melbourne Place we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds identities and experiences.
Remote Work :
No
Employment Type :
Part-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more