Hospitality Services Manager
Job Location:
Launceston - Australia
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Hospitality Services Manager
Calvary Launceston
- Progress with purpose at one of Australias largest health care providers
- Get ahead with salary packaging benefits and professional development in a supportive team environment
- Permanent full-time position!
Are you an experienced hospitality leader ready to make a meaningful impact in healthcare
Calvary Launceston is seeking a dynamic and forward-thinking Hospitality Services Manager to lead and elevate our non-clinical service delivery ensuring an exceptional experience for patients visitors and staff.
This is a key leadership role focused on delivering high-quality patient-centred services that contribute to overall clinical excellence and patient satisfaction.
About You
You are a results-driven and values-led leader with:
- Demonstrated experience in hospitality hotel services or support services leadership (healthcare experience highly regarded)
- A strong focus on customer/patient experience and service quality
- Proven ability to lead and inspire teams foster accountability and drive performance
- Experience in service innovation process improvement and change management
- Excellent stakeholder engagement skills with the ability to work collaboratively across clinical and non-clinical areas
- A commitment to safety quality and continuous improvement
Key Responsibilities
- Lead the delivery of high-quality hospitality services across the organisation
- Drive service innovation and improvement aligned to organisational strategy
- Ensure compliance with relevant standards policies and regulatory requirements
- Manage budgets resources and workforce planning effectively
- Build a high-performing engaged team culture
- Partner with clinical and operational leaders to enhance the overall patient experience
What We Offer
- An opportunity to contribute to a progressive and evolving healthcare service
- A supportive leadership environment
- Professional development and growth opportunities
- The ability to make a tangible difference to patient care and experience
Why Join Us
Calvary Launceston is a continuously evolving health service committed to innovation continuous improvement and delivering exceptional service standards.
This role offers a unique opportunity to:
- Shape and modernise hospitality services within a changing healthcare environment
- Drive innovation in service delivery models and patient experience
- Lead a dedicated team committed to excellence
- Contribute to a culture that values collaboration compassion and improvement
- NFP salary packaging benefits discounted health insurance and gym memberships
- Paid parental leave
- Training development pathways and career opportunities
- Flexible hours that make sense for you
- As part of the application process you will be required to complete pre-employment checks which may include but is not limited to reference checks work rights criminal history check NDIS/WWCC/WWVP checks and a health evaluation to ensure suitability for the role
- You will be required to provide evidence of immunisation as required for your role including COVID-19 influenza tuberculosis screening hepatitis diphtheria tetanus varicella
Required Experience:
Manager
About Company
More than 130 years of high-quality, compassionate care. Providing hospital care, home and virtual care services, retirement living and residential aged care homes across five states and two territories.
