Healthcare Manager

Role Highlights

• Location:Flexible on QBE office location in Australia

• Type:Full time permanent

• Hybrid role Happy to talk flexible working

The opportunity

This is a key leadership role within QBEs People Risk Claims business whereyoulllead a team of Injury Management Specialists and shape how healthcare services are delivered across ourClaims portfolioin Workers Compensation (WC) ACTNT& TAS as well as Compulsory Third Party (CTP) SA and QLD.

Youllplay a critical role in improving outcomes for injured peopledriving effective treatment rehabilitation and return to work strategies while balancing customer experienceriskand financial performance.

Ifyourepassionate about leading high-performing teams and influencing better recovery outcomes at scale this is a genuine opportunity to make a meaningful impact.

About QBE

• At QBE we get to the heart of what matters for our customers.And we do it all with a human touch.

• Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real impact.Itsan exciting time.Werebuilding momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact at work and in the worldAspart of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.

Your new role

Youllleadinfluenceand deliver across healthcare strategy and performance including:

• Leading and developing a team of Injury Management Specialists to deliver strong customer and business outcomes

• Driving the implementation of injury management strategies to improve return to work and recovery outcomes

• Providingexpert technical guidance and coaching to uplift capability across the team

• Managing complex and high-value claims providing direction and oversight on strategy and resolution

• Overseeing rehabilitation and treatment provider performance ensuring qualityvalueand effectiveness

• Identifyingtrends and insights to inform continuous improvement and claims performance outcomes

• Managing cost drivers across treatmentrehabilitationand medico-legal services

• Building strong relationships with internal stakeholderssuppliersand industry partners

• RepresentingQBE in external forums and contributing to broader healthcare and claims strategy

• Ensuring compliance with legislative and policy requirements across all activities

About you

• Experience in personal injury / People Risk Claims or strong exposure to the healthcare / rehabilitation ecosystem

• Proven people leadership capability

• Demonstrated success delivering initiatives that improve customer outcomes and operational performance

• Strong stakeholder engagement and influencing skills across internal teams and external partners

• Commercial and analytical mindset able to balance cost qualityriskand customer outcomes

• Background in allied health injurymanagementor healthcare services

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

• Hybrid Working a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching nutritional confidential counselling financial and legal advice

• 18 weeks gender-equal flexible leave for all new parents including paid super

To learn more aboutbenefitsof working with us clickhere.

Awards & Recognition

We value ouremployeesexperience with us and are proud to have beenrecognisedfor the following awards:

• 2025 Winner of Excellence in Diversity Equity & Inclusion Award at the Insurance Business Australia Awards for ourprogram

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements clickhere.

How to Apply

Ifyourelooking for a career that combines yourexpertiseand your empathy click Apply today.Successful applicants will need to complete work rightspoliceand credit checks through our online provider as a condition of employment.

Your career. At the heart of it.

QBErecognisesthe value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements alternative work arrangements or you would like to connect with one of ournetworksplease contact us at.