Health Records Scanning Officer

About the role

Mater Private Hospital Rockhampton is seeking a dedicated and detail-oriented Health Records Scanning Officer to join our Medical Records team in a full-time maximum-term contract position (38 hours per week) from August 2026 to February 2028.

This is an exciting opportunity to play a vital role in supporting patient care by ensuring health information is accurately digitised securely managed and readily available within Maters digital health record system. Working within a collaborative healthcare environment youll contribute to the efficient management of clinical information that supports quality care across the hospital.

Salary range: $32.02 - $37.35 per hour plus superannuation andaccess to not-for-profit salary packaging up to $15900access to many staff benefits!

What youll be doing

As a key member of the Health Records team you will support the accurate and timely processing of patient information through a range of document management activities.

You will:

• Prepare scan quality check and process physical and digital health records into Maters electronic record systems
• Manage high-volume documentation including patient records referrals and clinical correspondence
• Receive track batch and organise documents throughout the scanning workflow
• Verify patient and encounter information to maintain data accuracy and record integrity
• Conduct quality assurance checks to ensure scanned documentation is complete and compliant
• Assist with document retrieval record tracking and health record retention activities
• Prioritise workloads to meet operational requirements and service delivery expectations
• Maintain strict confidentiality and adhere to privacy and health information management policies
• Collaborate with clinical administrative and clinical coding teams to support timely access to patient information
• Contribute to continuous improvement initiatives and support broader Medical Records operations as required

About you

You are a highly organised and reliable administration professional who thrives in a fast-paced environment and takes pride in producing accurate high-quality work. You understand the importance of confidentiality and enjoy working as part of a team that supports essential healthcare services.

To be successful in this role you will have:

• Previous experience in high-volume document management records administration or scanning environments
• Administration experience within a hospital healthcare or medical setting (highly regarded)
• Strong attention to detail and a commitment to data accuracy
• Excellent organisational skills with the ability to manage competing priorities
• Experience working with electronic records or document management systems
• Strong computer literacy and confidence working across multiple systems
• Well-developed communication and interpersonal skills
• A proactive approach to problem-solving and continuous improvement
• The ability to work independently while contributing positively to a collaborative team environment
• A commitment to maintaining privacy confidentiality and compliance standards

Why join us

Mater is Queenslands largest not-for-profit network of public and private hospitals and healthcare services bringing together world-class expertise across healthcare education fundraising & philanthropy and research. With more than 14000 employees 13 facilities and almost 700000 patients cared for each year were committed to empowering people to live better lives through improved health and wellbeing.

At Mater our people are at the heart of everything we do. Youll join a values-driven organisation that combines compassionate care with innovation education and research creating meaningful career opportunities while making a genuine difference in the communities we serve.

Whats in it for you

• Career growth opportunities across healthcare corporate research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay
• Health and wellbeing support including EAP pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether youre looking to grow your career develop new skills or be part of something meaningful Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close Wednesday 30th September 2026 please note we may contact applicants prior to the closing date please do not hesitate to APPLY NOW.

Direct applications only we are not engaging recruitment agencies at this time. All successful candidates may be required to complete preemployment checks (including criminal history working rights medical and working with children checks).

Mater offers a safe supportive flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.