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Head of Operations

Splend


Job Location:

Sydney - Australia

Monthly Salary: Not provided by the employer
Posted: 12 August 2026 (30+ days ago)
Application Deadline: 9 November 2026
Vacancies: 1 Vacancy

Job Summary

About Us

At Splendwereon a mission to fundamentally change the way people own andoperatea vehicle. With a strategic focus on rideshare we provide our customers with straightforward no-strings-attached access to vehicle ownership. But wearentjust about fast-tracking the transition to green mobility leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.


Youllbe excited to work in this role if...
  • You thrive in fastpaced operational environments and love getting into the detail to make things run smoothly.

  • Youreenergisedby leading teams managing supplier relationships and driving performance through clear processes and accountability.

  • Youreready to make a real impact at a growing company where your work directly shapes the experience of our customers and the efficiency of our operations.

About the role


As Head of Operationsyoulllead our national hub network across Sydney Melbourne Brisbane Perth Gold Coast and Adelaide- driving safeefficientand commercially disciplined operations at a team ofManagerssetting the standards and building the capability that underpinsSplendsgrowth across own fleet disposal strategy-ensuring vehicles exit the fleet at the right time and value tomaximisereturn and keep our fleet profile aligned to commercial targets.

What youll be doing
  • Leading and developing six Hub Managers across the national network driving consistent operating standardssafetyand service delivery in every market

  • Partnering with the National Maintenance Manager to ensure fleet compliance vehiclereadinessand maintenance capacity scales with fleet growth

  • Working alongside the National Procurement Manager on vehicle acquisitionpartsand supplier contracts including OEM negotiations to deliver national agreements that improve cost and service outcomes

  • Owning the national operations strategy- standardising processes driving continuous improvement and lifting productivity and customer experience across all hubs

  • Coaching and developing your leadership team building a high-performing operations function and a strong succession pipeline

  • Owning the national operations budget and cost base ensuring WHS compliance and regulatory requirements are met in every state

  • Leading fleet disposal strategy to maximise vehicle return value and keep the fleets age and condition profile aligned to commercial targets

What youll bring to Splend
  • 10yearsoperational leadership experience including experience leading leaders across multiple sites or locations.

  • Experience in automotivelogistics or maintenance sectors ideally within ascale upenvironment.

  • Stronganalytical skills withconfidencemanaging budgets maintenancecontractsand procurement agreements.

  • The ability to work effectively with a wide range of stakeholders in high pressure situations.

  • A processdrivenandproblem solvingmindset with the commercial awareness to balance cost control and service quality.

Benefits & Support

Bonus scheme: Opportunity to earn based on your performance

Day off for your Birthday!

Salary packaging with 15% employer contributions for Electric Vehicles

Dedicated Learning & Development platform

Employee Assistance Program

Socials: budget for team andcompany widesocial initiatives

Our Process
  1. Intro with our Talentteamtounderstandyour backgroundaspirationsand answer your questions.

  1. Interview with the hiring manager to discuss your experience and how it aligns with this role.

  1. Where it applies well ask you to complete a practical case study.

  1. Final interview to discussSplendslong-term vision and to check any remaining questions.

Diversity & Inclusion

At Splend we value diversity and inclusion and consider it key to our success. Were dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race gender age sexual orientation religion and ability seeking diverse perspectives to drive us forward.

If this role sounds like you but youre not quite sure if you meet every requirement apply anyway. Were interested in the whole person - your attitude your potential and what youd bring to the team - not just a checklist of credentials. Wed rather hear from you than have you talk yourself out of it.

When you apply let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Director


About Company

Company Logo

Change the way you own your rideshare vehicle for good with Splend. All-Inclusive vehicle packages for your Uber journey, in one easy weekly payment.

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