Head of Operational Resilience

About Vanguard

More than 45 years ago John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently it was as bold as it was brilliant. To this day Vanguard Group still has no external shareholders. That means no share prices to protect and no profits to generate for outside owners.

Today Vanguard is one of the worlds largest investment management companies serving more than 50 million investors worldwide. For more than 30 years Vanguard Australia has been supporting individual investors financial advisers and superannuation members to achieve their long-term financial goals.

Job Profile Summary

The Head of Operational Resilience is an enterprise leadership role responsible for leading and continuously enhancing Vanguard Australias operational resilience capability across Vanguard Super Pty Ltd (VSPL) and Vanguard Investments Australia (VIA). Reporting to the Chief Risk Officer the role provides strategic direction regulatoryoversightand assurance in relation to operational resilience includingresponsibilityfor CPS 230 requirements.

The role partners with Executive Leadership and the Board to ensure the organisation can effectivelyplanforrespond to and recover from disruptions to critical operations while embedding resilience across business strategychangeand third-party arrangements.

Duties and Responsibilities

• Set and continuously enhance the Operational Resilience Framework and strategy aligned to businessobjectives risk appetite and regulatory requirements

• Provide clear reporting and assurance to Executive Leadership the Board and Committees on resilience posture keyrisksand remediation priorities

• Lead engagement with regulators on operational resilience matters

• Oversee scenario testing and ensure outcomes drive improvements to resilience capability and investmentprioritisation

• Embed consistent incident review and continuous improvement practices

• Partner with senior stakeholders to integrate resilience into business operations change initiatives and third-party oversight arrangements

• Influenceprioritisationand investment to address vulnerabilities and strengthen resilience outcomes

• Lead and develop the Operational Resilience team building capability and accountability across theenterprise

• Liaise with theVanguardGlobal BCM team onthe development and enhancement ofpolicy andproceduresacross BusinessContinuity and Crisis Management

Qualifications

• Extensive experience (typically 10 years)in operational riskresilienceor business continuity within financial services

• Demonstrated experienceoperatingat a senior leadership level engaging Executive and Board stakeholders

• Excellent stakeholder engagement and communication skills

• Strong understanding of APRA prudential standards including CPS 230 and CPS 220

• Strong understanding of operational resilience frameworksincluding Business Continuity Planning and Crisis Management

• Degree qualified or equivalent experience

Inclusion Statement

Vanguards continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients crew (internally employees are referred to as crew) and communities is guided by one simple statement: Do the right thing.

We believe that a critical aspect of doing the right thing requires building diverse inclusive and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguards core purpose through our values.

When all crew members feel valued and included our ability to collaborate and innovate is amplified and we are united in delivering on Vanguards core purpose.

Our core purpose: To take a stand for all investors to treat them fairly and to give them the best chance for investment success.

Special Factors

Vanguard is not offering visa sponsorship for this position.