Head of Direct & Customer Lending On-Site

At MyState were proud to be part of something bigger than banking. Were a purpose-driven Australian organisation with deep community roots committed to helping people businesses and local communities thrive.

Were a growing Australian bank with real ambition expanding our direct lending capability and challenging how home lending is delivered. This is an opportunity to step into a role where you wont just lead a function youll shape it grow it and leave a visible mark on the business.

If youre a commercially driven leader who thrives on building momentum leading from the front and turning opportunity into results this is your kind of role.

Location: Brisbane Bundaberg or Hobart

As Head of Direct & Customer Lending youll lead and grow our direct-to-consumer home lending business owning strategy performance and results end-to-end.

This isnt a steady-state leadership role. Its about creating energy lifting performance and driving growth in a competitive market.

Youll:

• Own the P&L growth strategy and performance of the direct lending channel
• Build and execute initiatives that generate leads improve conversion and accelerate growth
• Lift capability across a team of 45 in Brisbane Bundaberg or Hobart embedding a sales-led customer-focused culture
• Improve the way we work; simplifying processes lifting digital capability and enhancing customer experience
• Partner across the business to unlock new opportunities and expand our footprint

Success in this role will come from your ability to combine commercial instinct with disciplined execution bringing both pace and structure to how the business grows.

Were looking for a leader who brings energy ownership and a genuine drive to win.

Youll likely have:

• Proven experience leading high-performing sales or lending teams in financial services
• A strong track record of delivering growth building pipelines lifting conversion and achieving revenue targets
• The ability to create momentum and accountability setting a clear standard for performance
• Commercial acumen with experience owning or influencing P&L outcomes
• Confidence operating in a regulated environment balancing growth risk and customer outcomes
• A leadership style that coaches challenges and brings people with you
• Be based in either Brisbane Bundaberg or Hobart

Most importantly youre someone who sees opportunity and leans in to build improve and grow.

Youll join a business where:

• You have real ownership and influence not layers of hierarchy
• Your impact is visible and valued with the ability to shape strategy and outcomes
• We back our people with flexible work options wellbeing support and genuine career growth opportunities
• Youre part of a team working together for the better for customers communities and each other

This is a role for someone motivated by impact growth and the chance to build something better.

If youre ready to step into a role where you can drive growth lead from the front and make a lasting impact wed love to hear from you. Apply here by Wednesday 22nd July 2026.

Employment with MyState is subject to background checks including Bankruptcy Police and Credit checks to verify your suitability to work in the finance sector. We are an equal opportunity employer committed to creating an inclusive work environment where everyone is valued.