Head of Clinical Services

Get to know PeopleSense by Altius

PeopleSense by Altius a subsidiary of Altius Group has been in operation since 1998. PeopleSense provide psychological services to a range of clients in business government and privately throughout Australia. As a market and innovation leader in the industry our team of over 150 psychologists across Australia support people to realise their health potential by delivering contemporary and evidence based interventions to clients and customers.

Why you will love working with us

Influence and embed national clinical standards across a growing organisation

Operate as the most senior clinical authority with clear mandate and decision rights

Work in genuine partnership with Operations to balance care quality and service delivery

Attractive executive remuneration and benefits

Access to wellbeing initiatives leadership development and executive support

Your new role

As Head of Clinical Services you are accountable for the quality safety and integrity of all psychological services delivered nationally. This is a highly influential leadership role that ensures ethical evidencebased practice across EAP and private services while supporting innovation and growth within safe clinical parameters.

You will provide strategic clinical leadership oversee governance systems manage clinical risk and guide supervision and professional standards across the organisation. You will also act as a trusted clinical advisor in business decisions client escalations and service design.

As Head of Clinical Services you will be responsible for the following core areas across national service delivery:

Clinical governance & quality

Establish and oversee national clinical governance frameworks policies and standards

Lead the management of clinical risk critical incidents complex complaints and ethical matters

Ensure consistent supervision peer review audit and quality assurance nationally

Professional leadership

Set clinical practice standards scope of practice and utilisation parameters

Champion culturally safe traumainformed and evidencebased practice

Support clinician development endorsement pathways and capability building

Compliance & risk management

Ensure compliance with AHPRA Psychology Board of Australia standards APS Code of Ethics and privacy legislation

Act as senior clinical authority for external and internal stakeholders

Strategic & client support

Provide clinical input into tenders service models KPIs and client escalations

Translate research and best practice into scalable service delivery models

About you

You are a respected senior clinician and leader who brings calm authority sound judgement and credibility. You can hold complex clinical risk while working constructively with operational and commercial leaders.

You will bring:

Unconditional AHPRA registration as a Psychologist

Extensive postregistration clinical experience including complex presentations

Proven leadership of multisite or national clinical services

Deep knowledge of clinical governance ethics and risk management

Strong influencing and communication skills

This is a full time permanent role based in either our Perth or Sydney office.

Apply now

If you would like to have a confidential conversation before applying or if youre interested in a career with Altius please email Anna at

Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that in Australia women people living with disability LGBTQIA First Nations people and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.

Required Experience:

Director