Head of Clinical Services
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Job Summary
Get to know PeopleSense by Altius
PeopleSense by Altius a subsidiary of Altius Group has been in operation since 1998. PeopleSense provide psychological services to a range of clients in business government and privately throughout Australia. As a market and innovation leader in the industry our team of over 150 psychologists across Australia support people to realise their health potential by delivering contemporary and evidence based interventions to clients and customers.
Why you will love working with us
Influence and embed national clinical standards across a growing organisation
Operate as the most senior clinical authority with clear mandate and decision rights
Work in genuine partnership with Operations to balance care quality and service delivery
Attractive executive remuneration and benefits
Access to wellbeing initiatives leadership development and executive support
Your new role
As Head of Clinical Services you are accountable for the quality safety and integrity of all psychological services delivered nationally. This is a highly influential leadership role that ensures ethical evidencebased practice across EAP and private services while supporting innovation and growth within safe clinical parameters.
You will provide strategic clinical leadership oversee governance systems manage clinical risk and guide supervision and professional standards across the organisation. You will also act as a trusted clinical advisor in business decisions client escalations and service design.
As Head of Clinical Services you will be responsible for the following core areas across national service delivery:
Clinical governance & quality
Establish and oversee national clinical governance frameworks policies and standards
Lead the management of clinical risk critical incidents complex complaints and ethical matters
Ensure consistent supervision peer review audit and quality assurance nationally
Professional leadership
Set clinical practice standards scope of practice and utilisation parameters
Champion culturally safe traumainformed and evidencebased practice
Support clinician development endorsement pathways and capability building
Compliance & risk management
Ensure compliance with AHPRA Psychology Board of Australia standards APS Code of Ethics and privacy legislation
Act as senior clinical authority for external and internal stakeholders
Strategic & client support
Provide clinical input into tenders service models KPIs and client escalations
Translate research and best practice into scalable service delivery models
About you
You are a respected senior clinician and leader who brings calm authority sound judgement and credibility. You can hold complex clinical risk while working constructively with operational and commercial leaders.
You will bring:
Unconditional AHPRA registration as a Psychologist
Extensive postregistration clinical experience including complex presentations
Proven leadership of multisite or national clinical services
Deep knowledge of clinical governance ethics and risk management
Strong influencing and communication skills
This is a full time permanent role based in either our Perth or Sydney office.
Apply now
If you would like to have a confidential conversation before applying or if youre interested in a career with Altius please email Anna at
Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that in Australia women people living with disability LGBTQIA First Nations people and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.
Required Experience:
Director
