Guest Service Agent (Front Office) Port Macquarie Breakwall Holiday Park

• With your experience create an impact on our guests in this hands-on casual role
• Bring your passion for people to the stunning waterfront at Port Macquarie Breakwall Holiday Park
• Find your balance with flexible work hours over a 7-day roster

What youll do

Youll be the friendly face of our park creating a warm welcome from the very first booking through to a fond farewellhelping guests relax recharge and make unforgettable holiday memories by the coast.

We have a casual position available with shifts rostered between the opening hours of 8:00am 7:00pm. Some weekend and public holiday availability will be required.

On a daily basis you will:

• Complete reception tasks such as taking bookings preparing invoices and checking guests in and out
• Answer phone and email enquiries promptly and professionallywith a smile your guests can hear
• Work closely with other teams to ensure rooms are guest-ready and every stay runs smoothly
• Share local tips (best coffee coastal walks hidden gems!) to help guests experience the best of Port Macquarie

What youll bring:

• A genuine love of customer service and the ability to create memorable feel-good guest interactions experience is key well train you on the rest
• A positive vibrant attitude and confidence working in a fast-paced team environment
• Strong problem-solving skills and the ability to think on your feet
• Flexibility to support across the park when needed were one team and pitch in together

Whats in it for you

At the NRMA we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility and well-being benefits to balance all of lifes priorities
• Complimentary myNRMA Rewards membership including discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2000
• Potential to grow progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations Australians people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team. 

Are you nodding your head as you read this  Ready to roll up your sleeves and really make a difference  Apply now we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

Remote Work :

No

Employment Type :

Casual