Guest Experience Coordinator
Job Location:
Surry Hills - Australia
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Multiple casual positions based in Surry Hills
- Positions with immediate start available
- Casual pay rate of $37.50 per hour (Clerks Award)
About the role
This Guest Experience Coordinator role is all about bringing the GYG magic to life by supporting our guests with speedy friendly and knowledgeable service across everything from menu questions and dietary needs to order tracking refunds and promos.
Youll be the go-to guru for guest feedback solving problems with a smile spotting trends and working closely with our restaurants Franchisees and internal teams to keep things running smoothly.
With tools like Zendesk Braintree and Resto at your fingertips youll juggle queries like a pro help with fun stuff like merch rewards photo shoots and new store launches and make sure every guest leave feeling the GYG love!
You will bring
- A high level of tech savviness and the ability to learn new systems quickly
- Excellent written and verbal communication skills
- Flexible and positive attitude to working within a dynamic and constantly evolving work environment
- Highly energetic and motivated self-starter with strong initiative a solid work ethic and a keen eye for detail
- Ability to handle multiple queries simultaneously and meet all deadlines
- Ability to accurately record information and process enquiries in a timely manner
Whats in it for you
- Opportunity to work closely with the GYG Marketing team
- Potential for career progression within GYGs Corporate Office
- A vibrant office location in Surry Hills close to Central Station
- A competitive casual hourly rate under the Clerks Award
Ready to join the team Apply now to start the conversation
Remote Work :
No
Employment Type :
Full-time
About Company
At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, weve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, co ... View more
