Group Manager Commercial Services Retail

Group Manager Commercial Services Retail

• Great opportunity to lead a diverse and talented team
• Location Canberra City
• Ongoing Full-Time
• Management Service Agreement excellent remuneration and benefits

Are you a commercially astute leader who thrives on driving performance shaping strategy and delivering meaningful customer outcomes.

ActewAGL is seeking an experienced Group Manager Commercial Services Retail to provide commercial and financial leadership across our Retail business. Reporting to the Chief Financial Officer this is a critical leadership role that directly influences strategy performance and customer affordability outcomes.

About the role

In this role you will lead the Retail Commercial Services function overseeing billing credit management financial reporting budgeting forecasting and commercial analysis. You will deliver high-quality insights and forward-looking advice to support decision-making across operations investment and long-term strategy.

You will contribute to commercially sound decision-making that supports financial sustainability while delivering positive customer outcomes.

As a senior leader you will guide a high-performing team while driving continuous improvement across systems processes and data integrity to enable efficient and effective Retail operations.

Key responsibilities

• Provide commercial and financial leadership to support strategy performance and investment decisions
• Lead and develop the Retail Commercial Services team fostering capability and engagement
• Oversee budgeting forecasting financial reporting and performance analysis
• Oversee billing cash collection and credit management performance
• Provide commercial and financial input to support pricing and regulatory outcomes.
• Evaluate business cases investments and commercial proposals
• Ensure strong governance compliance and regulatory alignment
• Partner across Retail and Corporate teams to drive aligned business outcomes and transformation initiatives.

About you

You are a strategic and commercially minded leader with a proven ability to translate complex financial and operational data into practical value-adding insights.

You will bring:

• Relevant tertiary qualifications in finance commerce accounting or business
• Significant experience in commercial and financial leadership within a complex or regulated environment
• Strong business acumen and strategic thinking capability
• Demonstrated success in leading teams and influencing senior stakeholders
• Experience delivering performance insights and driving commercial outcomes
• Excellent communication negotiation and stakeholder engagement skills

Ready to make this role your own

If this sounds like the kind of opportunity youve been looking for wed love to hear from you. To apply log onto our recruitment portal and submit your cover letter and resume outlining the experience qualifications and capabilities you can bring to the role.

For any questions about the role or the application process please contact Macy Dkhar via email to

Closing Date 13 July 2026

Why join ActewAGL

At ActewAGL youll be part of an organisation that plays a vital role in the community. Youll have the opportunity to influence key commercial decisions support customer-focused outcomes and contribute to the ongoing evolution of our Retail business.

As an organisation were committed to supporting our people with:

• Ongoing professional development and access to LinkedIn Learning
• Discounted gym memberships and free annual flu vaccinations
• On-site physiotherapy and wellness resources
• Income protection up to 3 years
• Reward and recognition programs

Considering a move to Canberra

Canberra offers a lifestyle thats hard to beat - easy access to nature short commute times vibrant dining and cultural scenes and proximity to both snowfields and beaches. Its a city that blends opportunity with quality of life.