Gaming Supervisor

We have an exciting opportunity for a Gaming Supervisor to join the team at The Club in Caroline Springson a casual basis.

This is a hands-on leadership role where youll take ownership of the gaming floor TAB and bar operations during your shift. Youll support and guide the team to deliver seamless service ensure compliance standards are met and create a safe welcoming and enjoyable environment for every guest who walks through the door.

The Club is a premier dining complex situated in Caroline Springs andhas become a great venue within the community. Offering a family friendly environment great service and a relaxed atmosphere for all to enjoy. Boasting magnificent modern facilities including a large bistro with a designated kids area function room sports bar and more.

About Us

Pegasus Leisure Group (PLG) is the hospitality arm of the Melbourne Racing Club managing a growing network of 17 pubs clubs and hospitality venues across Victoria. Our venues include bistros sports bars function spaces and gaming areas each focused on delivering great hospitality experiences within their local communities.

What Youll Be Doing

• Lead and supervise team members across gaming TAB sports bar and lounge areas during shift
• Deliver and role-model exceptional customer service across all front-of-house areas
• Oversee daily venue operations including opening and closing procedures for gaming and bar areas
• Ensure all gaming wagering cash handling and venue compliance requirements are met at all times
• Manage and resolve customer complaints promptly and professionally escalating where required
• Coordinate staff allocation breaks and shift tasking to ensure smooth service delivery
• Provide on-shift coaching training and support to team members to maintain service standards

What Were Looking For

• Previous supervisory experience in gaming or hospitality environments
• Strong leadership skills with the ability to motivate and guide a team
• Excellent communication and interpersonal skills
• Ability to remain calm professional and decisive under pressure
• Solid understanding of gaming operations and compliance requirements

Essential Requirements

• Responsible Service of Alcohol (RSA) Certificate
• Responsible Service of Gambling (RSG) Certificates
• Current Gaming Licence
• TAB Compliance Certificate
• Do Food Safely certification or willingness to obtain

A Role That Keeps You Moving

This is a fast-paced hands-on hospitality leadership role. It may involve standing for long periods moving stock lifting boxes or kegs and navigating stairs throughout the venue.

Why Join PLG

• Competitive hourly rates
• Flexible shifts that work around your life - whether youre studying balancing other work or need time for personal commitments
• On-the-job training and opportunities to build your skills
• A supportive team environment that values connection and wellbeing
• Free onsite parking

To learn more about us visit: or Leisure Group values differences in gender age ethnicity race cultural background disability religion and sexual orientation and encourages all suitable applicants to apply for this role.