Frontline Support Specialist – Dubbo Accommodation Services – Full Time

About the Role

Were looking for an experienced and compassionate Frontline Support Specialist to join our Accommodation Services team.

This is a hands-on leadership role where youll deliver high-quality person-centred support to people with complex and high-intensity needs while coaching mentoring and leading frontline teams to deliver outstanding outcomes.

Youll support participants to achieve their individual goals promote independence build strong relationships with families and stakeholders and champion best practice across our services.

What we offer:

• SCHADS Award Level 3pay rates from$38.65 $41.45 per hour
• Salary packagingandmeal & entertainment card(eligibility applies)
• Option to purchase additional annual leave(eligibility applies)
• Fitness Passport accessfor you and your family
• Ongoing training upskilling and professional developmentopportunities
• Annual flu vaccination

Key Responsibilities

• Deliver person-centred support tailored to each participants goals and needs.
• Implement support plans behaviour support strategies and complex care requirements.
• Coach mentor and support team members leading by example.
• Promote quality consistency and best practice across service delivery.
• Build positive relationships with participants families and multidisciplinary stakeholders.
• Support medication administration health needs and appointments.
• Respond confidently to behaviours of concern and crisis situations.
• Maintain accurate timely and NDIS-compliant documentation.

Skills and Experience

Essential

• Experience supporting people with complex or high-intensity support needs.
• Strong understanding of person-centred practice active support and positive behaviour support.
• Experience implementing behaviour support plans.
• Demonstrated leadership through coaching mentoring or supporting colleagues.
• Excellent communication and stakeholder engagement skills.
• Ability to work independently make sound decisions and lead by example.
• Commitment to continuous learning and professional development.

Desirable

• Experience contributing to complex care planning or multidisciplinary reviews.
• Knowledge of the NDIS Practice Standards and High Intensity Support Skills Descriptors.
• Previous experience in a senior support or informal leadership role.

About Us:

For over 65 years Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation foster care allied health and supported employment services all with a focus on inclusion and respect.

Confidential enquiries can be made by contacting Sarah Hedger

via

Closing Date 24th July 2026