Frontline, Intake and Triage Worker ICAFSS
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Full time position (76fortnightly hours). Fixed term contract until June 2028
- $81209 Super Salary Packaging*(toincreaseyour take home pay)
- Located in Adelaide CBD
Be part of a specialist national service where your expertise will shape the first point of contact for clients delivering skilled trauma-informed intake triage and connection to the right support.
About RASA
Relationships Australia South Australia (RASA) is a not-for-profit secular community organisation helping people to overcome difficulties and bring about positive change in their lives. We offer services for families couples and individuals of all agesbackgroundsand find outmoreabout RASA go to.
Whowe arelookingfor
To be successful in this role you will have:
Tertiary qualifications: a degree (AQF level 7) in Social Work Psychology or Social Sciences OR a Diploma (AQF level 5) in Counselling Community Services Youth work or Mental Health withdemonstratedrelevant experience
Experience working with individuals dealing with the impact of trauma caused by abuse violence childhood traumaneglectand crime
Experience in provision of trauma informed services for clients with complex needs.
It would be a bonus if you have:
- Experience in holistic screening assessment referral and advocacy casemanagementand crisis work in the community services sector.
What you will be doing
Provide holistic trauma-informedand responsive frontline triage intakesupportand referral to clientsseekingto access ICAFSS services
Coordinate and conduct initial telehealth/telephone or web-based intake for individuals referred via agencies internalstaffand self-referrals
Identifyand respond to immediate client needs and safety issues in consultation with the Practice Leader and/or Manager
For more informationyou can read the fullPosition Description.
If thisroleis what you are looking forwedlove to hear from you.
Enquiries: Any enquiries can be addressed toNikki Hartmann on 0.
Applications close 18 September 2026 5pm.
Required Experience:
IC
About Company
Australia’s leading non-profit offering free and low-cost relationship counselling, family dispute resolution, domestic violence support services and more.
