Front Office Receptionist & Guest Experience Host
Job Summary
We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.The Sebel Busselton managed by Accor Vacation Club sits on the southwest tip of Western Australia. Boasting fantastic beaches and natural wonders from underwater observatories to national parks Busselton is the place to be. The Sebel Busselton is situated in a short 10 minute walk from the water featuring charming guest rooms and apartments resort style swimming pools gym facilities and tennis courts.
We currently have an opportunity for aFront Office Receptionist& Guest Experience Host to join our vibrant Front Office Team. As a Front Office Receptionist you play a vital role in maintaining seamless and exceptional guest experiences from start to finish ensuring our esteemed Members and Guests enjoy a truly memorable stay with us.Casual and part time position available.
WHAT IS IN IT FOR YOU:
- Work Your Wayin a coastal location like no other surrounded by the breathtaking beauty of one of Australias destination locations.
- Embrace a workplace that exudes flexibility and fun fostering a vibrant & supportive work environment.
- Fantasticcareer and training opportunities.
- Enjoy a personalisedReward & Recognition program.
- Unlocklocal and global discountson accommodation dining lifestyle and more!
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Demonstrated experience within eitherFront Office Reservationsor withgeneral administration.
- High attention to detailwithexceptionalverbal and writtencommunicationskills.
- A passion forproviding exceptional customer serviceand creating memorable moments.
- A demonstrated commitment tobe part of a positive and supportive team.
- Experience within theHospitality and/or Tourism industryadvantageous.
- Ability to work a flexible schedule from 7:00AM to 9:00PM including nights weekends public and school holidays.
WHAT YOU WILL BE DOING:
- Providefriendly courteous and professional servicesto all guests.
- Manage the guest room inventory and accountsefficiently adhering to Hotel Procedures.
- Attend tocheck-in and check-outof guests in a professional manner.
- Liaise with other departmentsincluding Housekeeping and Maintenance to ensure a seamless guest experience.
- Assist guests withgeneral enquiresand provideshare your local knowledgeto provide personalised recommendations & insights.
Assist in the tour generation process to ensure that prospects meet the Companys tour qualification specifications
If youre driven committed and reliable and excited by the chance to utilise your experience and personality to deliver exceptional service then we would love to hear from you!
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Junior IC
About Company
Wyndham Hotels & Resorts COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experien ... View more