Front Office All Rounder (Casual & Part Time )

• We are looking for a Front Office all-rounder to assist with all guests queries and check in and out procedures  
• Check that details of regular guests are updated in Opera System
• To liaise closely with Housekeeping on information relating to rooms and lost property.
• To be fully aware of daily worksheet and ensure this form is used.
• To ensure guest registration forms are completed correctly then the computer is updated accordingly.
• Ensure all account postings are accurate and necessary paperwork produced.
• Ensure an accurate cashiering balance is performed at the completion of shifts.
• Ensure check in/out processes are followed to Elysium standards
• Assist with guest luggage if required 
• All complaints to be handled promptly and efficiently.
• Attend and participate in meetings and training sessions provided.
• Exposure to switchboard
• Ensure the correct welcome is given to all callers.
• Ensure the correct welcome is given to all guests.
• Guest Valet Parking if required.

Qualifications :

• Customer Service experience
• Exposure to systems (preferred Opera)
• Open drivers license 
• Ability to multi -task and work in multiple areas in the Front Office department

Additional Information :

Additional Information

• 30% discount on food and beverage at Accor properties worldwide
• Generous accommodation discounts across 4500 properties in over 110 countries
• Career mobility across Accors global brand portfolio
• 25% Discount in our signature Restaurant Cibaria & Bar Capri 
• Immediate Commencement 
• Learn Your Way Access leading training platforms like Accor Academy to advance your career and skill
• Available for 7 day Roster coverage 
• Open to Casual or Part Time employment

Remote Work :

No

Employment Type :

Part-time