Food and Beverage Manager Outlets

The Food and Beverage Manager - Outlets is responsible for overseeing the day-to-day operations of Sofitel Brisbane Centrals food and beverage outlets ensuring exceptional guest service smooth operations and strong financial performance. The role leads and supports the F&B team maintains Sofitel service standards manages staffing and training and works closely with other departments to deliver a premium guest experience.

• Partner with the Director of Food and Beverage to develop and execute strategic initiatives that drive commercial success across all F&B outlets (Bistro Suzette Cuvee Privé In Room Dining and Minibar)
• Own outlet performance accountability against revenue cost and profitability targets implementing corrective actions and cost-saving opportunities to achieve financial objectives
• Monitor and analyse key performance indicators (KPIs) including revenue labour costs food costs and gross profit margins conducting regular outlet visits and quality audits to ensure operational standards
• Lead the training coaching and development of Outlet Managers and their teams conducting performance reviews and providing constructive feedback to foster a culture of excellence
• Manage P&L responsibilities for assigned outlets including budgeting forecasting and variance analysis
• Implement menu engineering strategies to optimise profitability whilst maintaining brand standards and guest satisfaction
• Drive productivity and efficiency across the F&B team through effective labour scheduling task management and process optimisation
• Ensure consistent delivery of exceptional brand-aligned guest experiences across all outlets
• Substitute for the Director of Food and Beverage as required providing strategic leadership and decision-making authority
• Collaborate with other departments (Operations Marketing Finance) to align F&B initiatives with overall hotel objectives
• Maintain compliance with health safety and food handling regulations across all outlets

Qualifications :

• 45 years progressive Food and Beverage experience in a luxury hotel or high-volume multi-outlet environment
• At least 2 years in a senior leadership role demonstrating a strong track record of driving revenue growth cost control and profitability
• Proven experience leading coaching and developing outlet managers and F&B teams to achieve excellence
• Strong financial and analytical capabilities including P&L management budgeting and forecasting
• Sound understanding of menu engineering and labour/productivity management strategies
• Excellent communication and stakeholder management skills with the ability to collaborate effectively across multiple departments
• Responsible Service of Alcohol certificate and Food Handler certificate (or willingness to obtain)
• Tertiary qualification in Hospitality Management Business or a related field is preferred and would be advantageous

Additional Information :

Additional information

Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities. We also offer a range of wellbeing initiatives including apps with content to help you feel at your best. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team. 

Thrive in our Sofitel Brisbane Central community with:

• Discounts for ambassadors as well as their families and friends at Accor Hotels worldwide
• Complimentary hotel stay package to celebrate your work anniversary
• Secure parking in the centre of Brisbane for only $10 per day
• Direct access to Central train station
• Complimentary food in the ambassador dining room
• Laundered uniforms.

Let your passion shine visit

Remote Work :

No

Employment Type :

Full-time