Field Support Administrator

FieldSupportAdministrator

Are you anorganisedadministrator who thrives on keeping things running smoothly and enjoys working with people

Werelooking foraFieldSupport Administratorto join our Apprenticeship Support Services team inPerth CBD. This is a busy and varied role whereyoullbe the backbone of our Field Officer team coordinating appointments supporting apprentices and employers and ensuring critical administrative processes are completed accurately and on time.

About the Role

Reporting to the State Manageryoullprovide administration and operational support to our Apprenticeship Field Officers and broader a key role in ensuringapprenticesemployers and internal stakeholders receive exceptional service while helping the team achieve successful outcomes.

Key Responsibilities

• Schedule appointments and coordinate diaries for Apprenticeship Field Officers
• Conduct progress contact activities with apprentices and employers
• Assistwith training contract creation and administration
• Provide administrative support across operational projects and programs
• Manage meetings eventscateringand venue coordination
• Support onboarding and offboarding activities
• Process credit card reconciliations and routine financial transactions
• Respond to enquiries and provide exceptional customer service
• Maintainaccuraterecordsdatabasesand documentation
• Coordinate office suppliesstationeryand workplace requirements
• Assistwith system access requests and general user support
• Support internal communications and newsletters through MailChimp.

About You

Youllbe a confident and professional administrator who enjoys building relationships and managing multiple priorities.

To be successfulyoullbring:

• Previousadministration schedulingcoordinationor customer service experience
• Exceptionalorganisationaland time management skills
• Strong communicationskills and the ability to engage professionally with clients and stakeholders
• Experience managing competing priorities in a fast-paced environment
• High attention to detail and accuracy
• Strong Microsoft Office skills
• A proactive and solutions-focused approach
• The ability to work both independently and as part of a collaborative team
• A commitment to confidentiality and professionalism.

Highly Regarded

• Experience scheduling appointments or coordinating field-based teams
• Experience working with apprenticeships trainingorganisations employmentservicesor community services
• Experience using MailChimp or similar communication platforms
• Certificate III in Business Administration or similarqualification.

Why Join Us

• Additional12 daysof Wellbeing Leave post probation (1 day off per month in addition to standard leave as per NES)
• A collaborative and supportive team culture that values teamwork and development
• Salary packaging available up to $15900 per annum (tax-saving benefit).
• Corporate health insurance discounts
• Awarded Employer of Choice in The Australian Business Awardsand 2024
• Inclusive Employer 2024 / 2025 & 2025 / 2026recognisedby Diversity Council Australia

Essential Requirements

• Current DriversLicence
• Working With Children Check (or ability to obtain one).

Why JoinCoAct

AtCoActyoulljoin a purpose-drivenorganisationthat continues to grow evolve and create meaningful impact across communities throughout Australia.

We are passionate about empowering everyday Australians through employment services and community activation programs while fostering an inclusivesupportiveand forward-thinking culture where our people are encouraged to thrive grow and make a genuine difference.

TheCoActWay

TheCoActWayrepresentswho we are how we work and what we strive to achieve together. It guides the way we support one another work with ourpartnersand deliver outcomes for our communities.

• We are purpose-driven we are united by a shared commitment to creatingpositiveimpact.
• We collaborate we value teamwork and believe we achieve more when we work together.
• We think boldly we embrace curiosityinnovationand new ways of thinking.
• We are good humans we lead with kindness inclusionrespectand integrity.
• We make it happen we take ownership and deliver outcomes that matter.

Your Next Steps

Thank you for your interest in this opportunity. Keep in mind whenapplying:itsnot just about what you know but the unique value you can bring to our team! To apply we kindly request that yousubmityour resume and cover letter via the Apply Now button.

Diversity and inclusionare at our core. We welcome applicants of all backgrounds including race religion gender identity sexual orientation disability and age. If you are interested we want to hear from you.We are proud to be a disability-friendly company!

If you have any questions about the position or the application process or if you require an adjustment to be made during the recruitment process (including alternate formats) please do not hesitate to contact our Recruitment Specialist Kat at.

All applicants may undergo a criminal history verification along with other required checks including but not limited to the NDIS screening clearance and Working with Children Check during orimmediatelyafter the recruitment process is concluded.