Family Contact & Support Worker

Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse AustraliaWith community at the heart of everything we do our purpose is to create a world in which everyone has access to equal PositionBased in BankstownSCHACDS Award Level 2About RoleEvery child has a right to a safe happy and permanent home connected to family community and culture. When children under the age of 18 years for safety reasons cannot live with their family or carers we work with the Department of Community and Justice (DCJ) to support them be safe and work out the best options for their long-term care and wellbeing outcomes. This may include returning the children to their familys care or being cared for by foster carers on a long-term delivers a specialist out-of-home care and permanency support services that provides a culturally appropriate model for children and young people from culturally and linguistically diverse backgrounds aged 018 years. We have a strong commitment to culturally responsive services. Wherever possible as needed we support children to be cared for by foster carers who share the same culture as the children or where this is not possible we maximise opportunities for children to be connected with their familys ethnic backgrounds religion/s and language/ youYou will provide transport to children in OOHC and supervise contacts between children and their birth families as scheduled and as directed by Court Order. You will then be required to write a report regarding the contacts include:Provide transport to children and young people in the restoration and preservation space for contacts or for birth families in their homes to meet their family action plan goals. Including providing advice support and and collaborate with the childrens or young persons Caseworker to ensure high quality service referrals engage and work collaboratively with support servicesSupport casework team to undertake necessary administrative tasks to ensure compliance and KPIs are met in a timely reach out to us for the full Position Description to review the Key Responsibilities and Measures of success. Essential CriteriaStudying or have completed a Bachelor of Social WorkCurrent unrestricted drivers licence (own care with comprehensive insurance would be an advantage)First Aid CertificateAbility to work well both in a team and autonomouslyStrong communication negotiation and dispute resolution skillsPrevious work with culturally and linguistically diverse communities and strong administration/written communication skills will see you succeed in this roleSpeaking Afghani is an advantageAbout UsSettlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society we support children young people and families; people living with disability; and asylum seekers refugees and migrants. Our programs include facilitating employment multicultural foster care creating community engagement advocacy and influencing government and international affairs and provide though leadership within our sector nationally and our BenefitsSalary packaging options to receive up to $15900 of your salary tax-free meaning more take-home pay!Industry leading flexible working arrangement supported to work from home and office including 9-day fortnight;Access to in-house training and learning opportunities for professional development and to our inhouse wellbeing programsWorking alongside professional and dedicated team members all wanting to make a difference in our communitiesAbout our Recruitment ProcessSSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young peoples safety and wellbeing is embedded in the everyday thinking and practice of everyone at SSI whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of Commitment to DiversitySSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTIQ community veterans refugees and people with ApplyIf excited by the information above we look forward to receiving your application including your resume and cover letter expressing your interest and suitability for the role. Applications close Tuesday 14th July 2026If you would like more information on the recruitment process please contact the talent acquisition team or or call us atA recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the is a Disability Confident Recruiter and our Talent Acquisition team can assist in; providing alternative formats to apply making adjustments to the recruitment process (including the application form) and offering information about workplace adjustments and support networks. Should you require adjustments please email us note we will be scheduling interviews as applications come in so please apply urgently if you believe this role aligns with your goals and experience.