Events Manager
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Job Summary
Shangri-La Sydney is seeking a passionate driven and experienced Events Manager to join our award-winning team. This exciting role is perfect for a hospitality professional who thrives on creating unforgettable experiences and building lasting client relationships.
As a key member of the Events team you will be responsible for driving securing and managing a diverse portfolio of social events including weddings charity galas school formals product launches private celebrations and external catering functions. From initial enquiry through to successful execution you will oversee every stage of the event journey ensuring exceptional service and memorable experiences that reflect the Shangri-La luxury brand.
Key Responsibilities:
- Execute the catering sales action plan for designated social event market segments in line with the hotels marketing strategy.
- Develop and maintain strong relationships with clients acting as their primary point of contact throughout the event planning process.
- Proactively identify and secure new business opportunities across weddings social celebrations corporate launches and special events.
- Monitor account performance revenue and event production to achieve and exceed sales targets.
- Maximise revenue through strategic upselling and cross-selling opportunities while adhering to hotel guidelines and best practices.
- Take ownership of personal sales objectives and contribute to the overall success of the Events team.
- Collaborate closely with the Director of Events Management to optimise function space utilisation and drive catering revenue.
- Support hotel promotional campaigns showcases and networking events to enhance business opportunities.
- Coordinate event details seamlessly across operational departments to ensure flawless event delivery.
- Maintain a strong on-site presence at the commencement of events ensuring client satisfaction and operational excellence.
- Develop comprehensive knowledge of all function spaces catering offerings hotel facilities and services.
- Stay informed of daily hotel activities group movements conferences and special events to support operational efficiency.
About You:
- Proven experience within a hotel events banquet restaurant or hospitality environment.
- Previous experience in a similar Events Manager role or a high-performing Events Executive/Sales Executive ready to take the next step.
- Strong sales negotiation and relationship-building skills with a passion for delivering exceptional guest experiences.
- Excellent organisational and time management skills with the ability to manage multiple events simultaneously.
- Demonstrated ability to work collaboratively across departments in a fast-paced environment.
- Proficiency in Opera Delphi Micros database management systems and Microsoft Office Certificate Diploma or relevant qualification preferred.
- Exceptional verbal and written communication skills.
- Unrestricted Australian working rights.
Why Join Shangri-La Sydney
At Shangri-La Sydney youll be part of one of the citys most iconic luxury hotels renowned for delivering extraordinary guest experiences. Youll have the opportunity to work with a passionate team create memorable events against the backdrop of Sydneys most spectacular harbour views and grow your career within a globally recognised hospitality brand.
If youre passionate about events love exceeding client expectations and thrive in a luxury hospitality environment wed love to hear from you.
Apply now and create unforgettable moments with Shangri-La Sydney.
Required Experience:
Manager
About Company
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