Events and Groups Coordinator

Reporting to the Food & Beverage Manager you will play an important role in coordinating conferences events and group bookings from initial enquiry through to delivery.

This is a varied role for someone who enjoys building relationships keeping the details organised and seeing an event come together successfully.

Your responsibilities will include:

• Responding proactively to event conference and group enquiries received via phone email website and walk-in clients
• Building strong relationships with new prospective and returning clients
• Preparing accurate and professional event conference and group proposals and contracts
• Liaising with organisers to understand event requirements special requests and operational needs
• Preparing event orders floor plans and other documentation required for seamless event delivery
• Working closely with hotel departments to ensure event and group requirements are clearly communicated and delivered
• Assisting with accommodation inventory group bookings and rooming lists
• Coordinating site inspections and familiarisation visits for prospective and existing clients
• Assisting with event room presentation set-up pack-down and event delivery when required
• Preparing and coordinating deposits final invoices and other event account requirements
• Providing professional front-of-house support to clients and guests during events and functions
• Participating in weekly event and operational briefing meetings
• Supporting event content and marketing initiatives in line with brand standards

This is an opportunity to take ownership of the guest and client journey while working closely with a supportive hotel team.

Qualifications :

We would love to hear from you if you have:

• 12 years experience within conferences events groups or a similar hospitality environment
• Experience with reactive and/or proactive sales
• A genuine passion for creating memorable events and guest experiences
• Excellent written and verbal communication skills
• Strong organisation skills and attention to detail
• Confidence building relationships with clients and working collaboratively with operational teams
• The ability to manage multiple enquiries deadlines and priorities
• A proactive flexible and solutions-focused approach
• Unlimited working rights in Australia
• Flexibility to work varied hours when required including occasional early mornings evenings weekends and public holidays

Previous hotel experience would be highly regarded.

Additional Information :

Why Work With Accor Glad You Asked!

• ALL Heartist Membership Save on stays food and drink at 5500 Accor hotels worldwide

• Friends & Family Discounts Share the perks with the people who matter most

• Learn Your Way Access world-class training and career development programs

• Global Career Opportunities With over 400 hotels in the Pacific and 110 countries worldwide where you go is up to you

• Come As You Are Were all about inclusion individuality and creating a space where everyone belongs

This isnt just a job. Its your chance to be part of something bold welcoming and a little bit wild!

Remote Work :

No

Employment Type :

Part-time