Embedded Sales Delivery Specialist

As the Embedded Sales Delivery Specialist reporting to the Head of Embedded Sales Delivery you will play a key role in helping our sales function deliver for customers. Youll support the end-to-end execution of metering projects - making sure orders are processed tracked and completed accurately and on time. 

This is a 12-month max term role with potential of converting to permanent as the team grows.

• Ensure all customer orders are accurately entered into the system and processed in a timely manner.
• Create and manage internal service orders in the field delivery system to support accurate and timely completion by field teams.
• Validate completed orders through QA processes and reconcile them against project orders to ensure accuracy and completeness.
• Manage customer enquiries through the inbox and resolve issues in a timely manner aiming for first-time resolution.
• Maintain asset registers monitor data quality and support month-end billing activities.
• Prepare electrical safety certificates in NSW ACT and VIC to meet regulatory requirements and coordinate site returns for meter commissioning.

Qualifications :

• Tertiary qualifications in business data analytics or related discipline.
• 13 years experience in operations data processing or customer support (energy sector a bonus).
• Ability to navigate Excel with ease and 
• Experience in data management processing analysis including direct customer contact and query resolution experience.
• Demonstrate excellent problem analysis and problem-solving skills.
• Demonstrate the ability to remain calm tolerant and professional in a stressful and demanding environment.

Additional Information :

• Build hands-on experience across sales operations data and customer delivery you can take anywhere.
• Get a foot in the door with Intellihub a trusted and established player in the energy market working at the centre of a rapidly evolving industry.
• This is a 12-month fixed term role where you can gain real end-to-end exposure that sets you up for your next role.

Remote Work :

No

Employment Type :

Contract