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Eligibility Officer Team Leader

DXC Technology


Job Location:

Melbourne - Australia

Monthly Salary: Not provided by the employer
Posted: 11 June 2026 (30+ days ago)
Application Deadline: 8 September 2026
Vacancies: 1 Vacancy

Job Summary

Job Description:

DXCs Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise proven software platforms and innovative AI-driven solutions. A global market leader in core insurance platforms ISB delivers solutions across policy administration claims billing analytics and digital engagement supporting Life & Annuity Property & Casualty and Specialty insurance markets. Youll directly shape how the worlds leading insurers operate by helping to transform the policy underwriting and claims systems that millions of people rely on every day.

Are you an experienced Workers Compensation or Personal Injury professional ready to take the next step in your leadership career Or an established leader looking for a new challenge This could be the opportunity youve been waiting for.

We are seeking an Eligibility Team Leader to guide support and develop a team responsible for eligibility decision-making within a fast-paced and highly regulated environment.

About the role

As an Eligibility Team Leader you will:

  • Lead coach and motivate a team to achieve strong performance and quality outcomes

  • Provide guidance on eligibility decisions and ensure compliance with legislative and business requirements

  • Support team members through complex decision-making and problem solving

  • Monitor performance identify development needs and drive continuous improvement

  • Foster a positive collaborative and accountable team culture

About you

While prior experience specifically in Eligibility is desirable it is not essential. We are keen to hear from candidates who bring:

  • Extensive experience in Workers Compensation Personal Injury Management or a closely related sector

  • Demonstrated leadership or people management capability (or strong potential and readiness to step into leadership)

  • Excellent written and verbal communication skills

  • Strong problem-solving and decision-making abilities

  • Confidence navigating complex matters and supporting others through them

Our culture and benefits

DXC is committed to building better futures for our customers colleagues environment and communities. We take care of each other and foster a culture of inclusion belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice our people first philosophy means we offer competitive remuneration benefits training and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work.

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation delivers results rewards performance and encourages ideas then please press the Apply Now button to submit your resume.

In return we agree to ensure a hiring process that is enjoyable thorough and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself while learning about us at the same time.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the bring your whole-self to work philosophy. It is our inclusive culture that powers our results and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation addition DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.


Required Experience:

Unclear Seniority


About Company

Company Logo

Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more

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