Duty Manager

Are you seeking a genuine work life balanceA roster which includes day and night shifts1 weekend off per monthCaloundra RSL is now seeking an experienced and motivated Duty Manager to join our dynamic and supportive management team. This is a fantastic opportunity to be part of an iconic hospitalityvenue that values career progressionand recognises great work. If youre a natural leader who thrives on mentoring others solving problems and creating a positive workplace culture all while delivering exceptional customer service wed love to hear from no furtherLocated in the heart of Caloundra Caloundra RSL Club is a vibrant hub of entertainment dining and community spirit. As a non-profit organization we proudly support veterans and foster connections through our commitment to service and we offerFull time Up to $85000 Base Super MealsRotating RosterHalf price gym membershipfor yourself and a family member with no lock in contract & a complementary personal training session every 6 8 access to Wellness programsComplementary barista coffee & soft drinkFree parkingParticipation in our employee recognition and rewards programA robust on boarding processOngoing training & growth opportunitiesThe opportunity to work with a great team of hospitality professionalsYour contributionCoach & develop the team through constructive & effective feedback with the aim to improve employee knowledge performance & reduce staff in andcoordinate innovationactivities relating to operations & service practices to improve the customer & employee by example through superior customer service positive & effective communication & dispute resolution techniques to resolve staff and customer grievances in an efficient manner ensuring a positive business outcome is well under pressure with the ability to multi & effectively report on customer and employee related you haveA passion for exceptional customer serviceSound knowledge and experience in hospitalityLeadership & management experienceCurrent qualifications RSA RSG Approved Managers License & RMLV.A Police CheckCaloundra RSL Services Club Inc is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any provide the following information in the cover letter:Do you hold a current Responsible Service of Alcohol (RSA) certificateDo you hold a current Responsible Conduct of Gambling (RCG) certificateDo you have a current Police Check (National Police Certificate) for employmentWhich of the following options best describes your right to work in Australia (permanent work rights temporary work rights looking for sponsorship)How many years experience do you have as a duty managerHow many years of people management experience do you haveWhats your expected annual base salaryDo you have a RMLV CertificateDo you have an Approved Managers Licence